POSITION INFORMATION

Reports To: Clinical Director
Department: Clinical
Location: Franklinton / Whitehall / Madison Health
FLSA Status: Non-Exempt
Employment Type: Full-Time

JOB SUMMARY

The Clinical Intake Assessor is responsible for utilizing a client-focused, strength-based approach to identify client needs and inform a client's care path and clinical recommendations. Assessment results guide the development of individualized treatment plans and service recommendations for clients seeking substance use disorder and mental health treatment at Basecamp Recovery Center.

Must have CDCA certification with minimum 2 years of experience in AOD counseling

ESSENTIAL DUTIES AND RESPONSIBILITIES

Clinical Assessment and Intake

• Conduct comprehensive client screenings to determine medical necessity for behavioral health treatment services
• Interview clients and caregivers to gather clinical, medical, and psychosocial information
• Utilize strength-based assessment tools and techniques to evaluate client needs and resources
• Review relevant reports, records, and documentation to inform clinical recommendations
• Assess and address risk factors including suicidality, homicidality, substance use severity, and safety concerns
• Escalate high-risk clinical concerns to Clinical Director or supervisor immediately
• Make appropriate clinical recommendations for level of care and treatment services

Documentation and Compliance

• Write all assessment reports and clinical documentation in a professional, objective, and timely manner
• Complete documentation regarding all interactions with clients, providers, and interdisciplinary team members using appropriate systems and procedures per agency policies
• Ensure compliance with 42 CFR Part 2, HIPAA, CARF accreditation standards, and Ohio Medicaid requirements
• Document all client and family complaints and grievances, and submit documentation to Quality department per policy requirements
• Maintain accurate and timely records in electronic health record (EHR) system

Client and Family Support

• Serve as a primary contact for clients and families during the intake and assessment process
• Respond to all client inquiries within 2 business days, ensuring all client needs are met
• Conduct client and family outreach as needed to address questions, concerns, or barriers to care
• Effectively de-escalate clients and families experiencing crisis or distress
• Support clients in understanding assessment results and treatment recommendations

Collaboration and Care Coordination

• Collaborate with Clinical Case Managers, Provider Case Managers, and interdisciplinary team to coordinate appropriate services
• Support Clinical Escalation Specialists in addressing complaints and grievances by conducting client case reviews
• Coordinate with medical, housing, and case management departments to ensure comprehensive care
• Work with external providers and community resources regarding clinical concerns and service coordination
• Participate in Treatment Team Meetings as clinically appropriate

Professional Development and Compliance

• Attend and actively participate in staff meetings, clinical management meetings, and required trainings
• Uphold the Mission and Vision of Basecamp Recovery Center
• Adhere to all federal, state, and local laws and regulations, including Ohio Chemical Dependency Professionals Board regulations
• Maintain professional boundaries and ethical standards per CDCA certification guidelines
• Participate in special projects and assist with additional duties/tasks as assigned by supervisor
• Attend mandatory daily 8:30 AM morning meetings