Clinical Laboratory Scientist (Quality Manager)

A Clinical Laboratory Scientist (Quality Manager) facilitates team processes by working in collaboration with team members to ensure that tasks, priorities, goals, needs, and achievements are coordinated with management. Provides authoritative consultative services to management at all levels of the organization as it applies to quality management in a clinical laboratory setting. Maintains a laboratory performance improvement program and ensures monitoring of components and customer feedback.

Total Rewards of a Allied Health Professional The CLS (Quality Manager) serves as a consultant, facilitator, trainer, and technical advisor to staff at all levels to ensure facility compliance with clinical laboratory accreditation and regulatory standards that include, but are not limited to, Joint Commission (JC), College of American Pathologists (CAP), and the Office of the Inspector General (OIG). The CLS ensures the laboratory maintains continuous readiness and supports the organization's performance improvement and patient safety programs. The CLS maintains a laboratory performance improvement program, ensures monitoring of components and customer feedback, and interacts with management officials and organizations involved in inter- laboratory quality assurance and proficiency testing. This individual develops, implements, and performs quality management policy review. The CLS advises lab management on quality management concerns that could impact other services and assists with the necessary follow ups. The CLS identifies current lab functions needing improvement and develops a plan with associated individuals to implement change and monitor improvement. The CLS uses comprehensive knowledge for statistical evaluation and analysis and understands laboratory operations and the laboratory's relationship to the organization. The CLS follows laboratory quality control/assurance practices based on policies, procedures, and principles. The individual evaluates and implements new techniques and procedures to address laboratory quality including development of validation plans in terms of equipment, method comparison, and establishment of reference intervals using statistical methods and theoretical knowledge. The CLS provides oversight, guidance, and advice to develop required quality assurance monitors and focused reviews. This individual provides consultative services for laboratory-related root cause analysis, health care failure mode effect analysis, and sentinel events and develops action plans and outcome measures. The CLS establishes processes to monitor compliance with policies, identify patterns and/or trends, and ensure findings from quality management activities and performance improvement initiatives are used to redesign systems to improve quality. The CLS implements surveillance procedures to monitor variables that affect quality of services. The CLS is skilled in evaluating, interpreting, and teaching others to use quality control procedures and implement corrective actions. - Applies policies, precedents, regulatory, licensing, and accrediting requirements to establish and monitor appropriate reference laboratories utilized at WTVAHCS. - Assists supervisor in ensuring compliance with rules and regulations of assorted regulatory agencies such as CAP, The Joint Commission, and OSHA. Coordinates quality control activities and proficiency testing program with the supervisor. - Researches qualitative and quantitative methods. Performs statistical analysis on quality control and quality assurance monitors. Duties continued in Education Section Work Schedule: Monday - Friday, 8 AM - 4:30 PM Recruitment/Relocation Incentives (Sign-on Bonus): Not Authorized Permanent Change of Station (Relocation Assistance): Not Authorized Pay: Competitive salary and regular salary increases. When setting pay, a higher step rate of the appropriate grade may be determined after consideration of higher or unique qualifications or special needs of the VA (Above Minimum Rate of the Grade). This will be considered on an individual basis and is at the discretion of the hiring manager to request. Medical Center Director approval is required before this can be offered. Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year). This will be considered on an individual basis and is at the discretion of the hiring manager to request. Medical Center Director approval is required before this can be offered. Selected applicants may qualify for credit toward annual leave accrual, based on prior [work experience] or military service experience. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Functional Statement #:53947-F Permanent Change of Station (PCS): Not Authorized

You must be a U.S. Citizen to apply for this job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.