Clinical Manager, (1130)

ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such as immigrants and refugees, mental health, social work, employment and adult education, legal and financial services, health care, food assistance, shelter and housing, developmental disabilities and prison outreach can make a profound difference in the lives of many. Through more than 50 programs across the district and five surrounding counties, Catholic Charities is opening doors to help and hope. At CCADW, we continue to build an inclusive culture that celebrates a diverse workforce. We offer so much more than just a job. We offer careers. We take pride in our “promote from within” culture. We offer professional development, a comprehensive benefits package, and a passion for building and motivating world class, high performing teams. Explore your career opportunity with Catholic Charities.

JOB SUMMARY: The Clinical Manager of the ChAMPS program (Children and Adolescent Mobile Psychiatric Service) manages the clinical operations of the program in accordance with best practice standards of the profession, contract/grant requirements, and all agency policies and procedures. The position provides clinical and administrative supervision to a team of Master Level Crisis Specialists who provide rapid mobile response and crisis assessment and assist with the stabilization or psychiatric hospitalization (when necessary) of children and adolescents ages 6-17, including youth up to age 21 when in the care and custody of DC Child and Family Services Agency (CFSA). ChAMPS is a 12-hour program staffed live in office Monday through Friday 8:00am-8:00pm.

Supervision: Provides administrative supervision of 4-6 FTEs.

ESSENTIAL DUTIES and RESPONSIBILITIES:

• Provide clinical supervision to clinical staff.

1. Complete initial intake and assign cases to clinical staff.
2. Review and sign all notes, deployment packets and any paperwork related to the initial deployment or follow up contact in Credible.
3. Provide clinical consultation to staff during deployment of crisis calls.
4. Facilitate case debriefings following deployments.
5. Monitor client files and records on a daily/weekly basis for completeness, proper maintenance, and MRO billing.
6. Maintain quality clinical practices.

• Provide administrative supervision to clinical staff, interns and volunteers.

1. Participate in recruiting and hiring of program personnel.
2. Ensure performance reviews are conducted according to Agency policy and deadline.
3. Arrange for appropriate staff training and development.
4. Conduct regular team meetings and roll call.
5. Participate in monthly ride-a-longs and shadowing of staff for quality review and supervision.
6. Facilitate team dynamics.
7. Enable staff participation in quality improvement.

• Ensure the timely preparation and submission of all external and internal program reports.
• Serve as liaison between the program and community partners.
• Perform all other job-related duties as assigned.