Clinical Manager - Addiction Services (IOP & Residential)

Are you a dedicated behavioral health leader passionate about driving high-quality, person-centered recovery?

Southwestern Behavioral Healthcare is seeking a Clinical Manager - Addiction Services (IOP & Residential) to coordinate, oversee, and elevate our clinical services. In this pivotal role, you will champion the delivery of exceptional care across two core programs: our Intensive Outpatient Program (IOP) and Stepping Forward Women (SFW), our specialized ASAM 3.1 outpatient residential facility.

WHY WORK FOR SOUTHWESTERN?

• AFFORDABLE Health, Dental, Vision, and Voluntary Life Insurance that starts DAY ONE of employment!
• 401K Employer Contribution & Match
• Student Loan Assistance Program
• Physical & Financial Wellness Programs
• Generous Paid Time Off plan
• Competitive Total Compensation Program
• Individualized orientation and training program
• We are GROWING!!

WHAT IS THIS POSITION RESPONSIBLE FOR?

• Provide day-to-day clinical leadership and oversight of IOP and SFW treatment services, including ASAM 3.1 services.
• Supervise assigned clinical staff and monitor the quality and appropriateness of services through individual and group supervision, chart review, treatment-team participation, and ongoing performance feedback.
• Manage clinical processes related to admissions, assessments, treatment planning, scheduling, utilization of services, transitions, and discharge planning.
• Ensure services are delivered at the appropriate level of care by appropriately qualified staff and in accordance with approved clinical practices, organizational standards, and applicable requirements.
• Coordinate clinical staff schedules and coverage to meet program needs and provide clinical coverage when necessary.
• Facilitate regular multidisciplinary treatment-team processes and promote effective coordination among clinical, medical, residential, peer/recovery, case-management, and other staff.
• Ensure clinical concerns involving relapse, safety, changes in condition, or level-of-care needs receive timely assessment, consultation, intervention, and escalation as appropriate.
• Maintain appropriate distinctions between clinical treatment functions and non-clinical residential or recovery-support services.
• Provide supervision, orientation, training, coaching, and ongoing professional development to assigned staff.
• Complete performance evaluations and address employee performance, documentation, communication, attendance, or professional conduct concerns in collaboration with the Director and Human Resources as appropriate.
• Monitor clinical documentation for timeliness, accuracy, medical necessity, treatment-plan alignment, and compliance with billing, payer, organizational, and regulatory requirements.
• Monitor program quality, access, caseloads, clinical outcomes, service utilization, documentation trends, and other indicators to identify opportunities for improvement.
• Maintain effective communication with clients, staff, referral sources, community partners, and other Southwestern programs to promote access and continuity of care.
• Participate in quality improvement, compliance, accreditation, utilization-management, and regulatory-readiness activities and implement corrective actions as assigned.
• Communicate program needs, staffing concerns, safety issues, clinical concerns, compliance matters, and opportunities for improvement to the Director of Addiction Services.
• Participate in the on-call rotation.