Clinical Manager – Pediatric IOP/PHP (Ages 6–12)

Job Overview

The Clinical Manager – Pediatric IOP/PHP (Ages 6–12) provides clinical leadership and real-time operational management within our structured, high-acuity partial hospitalization and intensive outpatient programs for school-age children. This role is based at our Union Avenue location in San Jose.

The Clinical Manager ensures safe, effective, high-quality care by supervising clinical staff, guiding treatment decisions, and maintaining program flow — while serving as the on-site lead during assigned shifts. This role serves two sites: our HQ location in San Jose and our Burlingame site, with scheduling across both.

Duties

Clinical Leadership & Oversight

• Provide real-time clinical guidance and supervision to therapists and behavioral health staff
• Observe group sessions and milieu interactions to ensure fidelity to treatment standards and program model
• Lead case consultations and support complex clinical decision-making across the treatment team
• Intervene directly in escalated or high-acuity clinical situations as needed
• Ensure continuity and quality of care across admissions, discharges, and transitions

Crisis Management & Patient Safety

• Lead crisis intervention and de-escalation efforts appropriate to a school-age population (ages 6–12)
• Collaborate with psychiatry, nursing, and program leadership during critical events
• Maintain a safe, structured, and therapeutically appropriate milieu environment
• Ensure timely and accurate documentation of safety-related incidents per organizational and regulatory requirements

Quality Assurance & Clinical Compliance

• Monitor quality and consistency of clinical programming in accordance with CARF accreditation standards
• Ensure compliance with documentation standards, DHCS regulations, and California licensing requirements
• Participate in peer review, clinical audits, and quality improvement initiatives
• Identify clinical practice concerns and implement corrective action in coordination with program leadership

Staff Clinical Development

• Provide ongoing clinical coaching, feedback, and reflective supervision to therapists and behavioral health staff
• Support onboarding of new clinical team members and mentor pre-licensed clinicians
• Model and reinforce evidence-based practice, professional ethics, and trauma-informed care

Multidisciplinary Collaboration

• Participate in multidisciplinary team meetings and clinical case discussions
• Collaborate closely with psychiatry, nursing, and program leadership on treatment planning and patient outcomes
• Contribute to clinical program development and service model refinement

Daily Operations & Program Coordination

• Oversee daily programming to ensure groups and services run on schedule for children ages 6–12
• Monitor patient flow, including admissions, discharges, and transitions of care
• Ensure appropriate staffing coverage and address operational gaps in real time
• Respond to and resolve day-to-day issues impacting program function

Clinical Leadership & Oversight

• Provide real-time clinical guidance to therapists and behavioral health staff
• Observe group sessions and milieu interactions to ensure adherence to treatment standards
• Support clinical decision-making related to patient care, engagement, and safety
• Intervene in complex or escalated clinical situations as needed
• Assist with case consultation and care coordination

Crisis Management & Patient Safety

• Lead or support crisis intervention and de-escalation efforts appropriate to a child population
• Ensure appropriate response to safety concerns, incidents, and high-risk situations
• Collaborate with psychiatry, nursing, and leadership during critical events
• Maintain a safe, structured, and therapeutically appropriate environment for school-age patients

Quality Assurance & Compliance

• Monitor quality and consistency of clinical programming in accordance with CARF accreditation standards
• Ensure compliance with documentation requirements, organizational policies, DHCS regulations, and California licensing requirements
• Identify concerns and implement corrective actions as needed
• Participate in quality improvement initiatives and peer review processes

Staff Support & Development

• Provide coaching, feedback, and clinical support to staff
• Support onboarding and mentoring of new team members, including pre-licensed clinicians
• Promote accountability, professionalism, and adherence to clinical and ethical standards

Team Collaboration & Leadership

• Serve as the on-site clinical and operational lead during assigned shifts
• Communicate regularly with program leadership regarding performance and program needs
• Participate in multidisciplinary team meetings and case discussions
• Contribute to program development and workflow improvements

Qualifications

Licensure (Required)

Active, unrestricted California clinical license required — LCSW, LMFT, LPCC, PsyD, or PhD. Associate-level licenses (ASW, AMFT, APCC) do not qualify.

Education

Master's degree or higher in Social Work, Counseling, Psychology, or a related field.

Experience

• Minimum 2–3 years of clinical experience in a behavioral health setting; IOP or PHP experience strongly preferred
• Direct clinical experience with children and/or pre-adolescents (ages 6–12) required
• Prior supervisory, lead, or floor management experience preferred
• Familiarity with CARF accreditation standards and California DHCS compliance requirements preferred

Core Competencies

• Strong clinical judgment with demonstrated ability to make sound decisions in high-acuity situations
• Effective leadership and team facilitation with a child and family population
• Clear, professional communication and conflict resolution skills
• Knowledge of evidence-based treatment approaches for children, including group programming modalities
• Crisis intervention and risk assessment expertise appropriate to school-age patients
• Ability to balance clinical and operational priorities in a fast-paced, structured environment

Benefits

• Medical, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (vacation, sick leave, and holidays)
• CEU/continuing education support
• Supervision hours available for qualifying clinicians building toward advanced licensure
• Mileage reimbursement where applicable
• Collaborative, mission-driven work environment within a CARF-accredited organization

LGTC Group, P.C. is an equal opportunity employer committed to a diverse and inclusive workplace.