Clinical Nurse Application Analyst

THIS IS AN ON-SITE POSITION

PURPOSE STATEMENT

The Clinical Application Analyst is responsible for application and integration of information technology in the healthcare setting. This position will serve as a liaison between the IT department and operations to align system design with operational processes. This includes data collection, workflow analysis, system configuration, testing, and support. Participates in application deployment and procedure documentation. This position supports all hospital clinical areas to include but not limited to inpatient and outpatient services. This position performs analytical and reporting activities to support the clinical, regulatory, and business functions of a department or division. This position is accountable for generating and preparing reports, performing analysis, tracking, and submitting data, and related activities in a timely and accurate manner.

ESSENTIAL FUNCTIONS

• Create project and operational support documentation, which may include requirement documents, process and data flow diagrams, solution design specifications, implementation plans and testing scripts, and reporting of results.
• Maintain database information for the facility and/or department personnel on a daily, weekly, and monthly basis. This includes ensuring accessibility of accurate information to department personnel as needed.
• Prepare and distribute weekly, monthly, and ad-hoc business object reports in accordance with established guidelines and procedures or as requested.
• Assist department staff by performing project-related work, as needed or requested.
• Review, analyze and evaluate user needs and documents findings and recommend changes to processes to increase system effectiveness for end users.
• Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards.
• Provide recognized knowledge of product features, functionality, and utilization of the application software.
• Utilize system analysis techniques and procedures, including consulting with users to determine software application and/or system functional specifications.
• Design, develop, analyze, test, and train modifications made to software applications based on user design specifications.
• Manage stakeholder expectations by analyzing expectations and requirements.
• Identify project issues and risks and resolve or escalate as appropriate.
• Collaborate effectively with colleagues to complete tasks.
• Lead or actively participate in meetings.
• Monitor system effectiveness and/or performance to determine if there are any potential problems, report critical findings to peers and/or manager and resolve somewhat complex problems.
• Develop and maintain test scripts to reflect proposed workflow solutions.
• Review and test changes, interfaces, data conversion, enhancements, and each new release as assigned.
• Participate in disaster recovery initiatives.
• Support the training team by keeping trainers abreast of new functionality and system changes.
• Provide assigned on-site support during go-lives and system upgrades.
• Provide 24/7 support when scheduled.
• Resolve or triage support calls as applicable.