Clinical Operation Manager (Healthcare Research)
Description
About the Role
We are looking for an experienced Clinical Operations Manager to oversee clinical research operations and ensure the smooth delivery of clinical studies.
You will act as the key liaison between internal clinical research teams and global pharmaceutical study teams, coordinating operational activities, managing project requirements and ensuring effective study execution.
This role also involves leading and developing team members while driving continuous improvements in clinical research processes.
Key Responsibilities
Lead and coordinate clinical study planning and operational activities between internal and external stakeholders.
Oversee cross-functional study operations to ensure timely and efficient study delivery.
Work closely with pharmaceutical sponsors and internal study teams to resolve operational issues.
Provide guidance on clinical research processes, local IRB requirements and regulatory procedures.
Support study planning, protocol reviews, project timelines and operational milestones.
Coordinate with study teams to ensure consistency in clinical trial execution.
Monitor clinical operational metrics and maintain relevant operational information.
Ensure proper documentation of key decisions, actions and meeting outcomes.
Identify opportunities for process improvements and operational efficiencies.
Supervise, coach and develop team members to achieve departmental objectives.
Manage team performance and align operational priorities with organisational goals.
Job Requirements
Degree in Science or a Health-related discipline.
Minimum 5 years of experience in clinical research.
Previous experience in project management and/or clinical operations management.
Strong understanding of clinical trial processes and operational requirements.
Experience coordinating cross-functional teams and managing stakeholders.
Strong leadership, communication and problem-solving skills.
Ability to work with international teams across different time zones.
Good interpersonal skills and the ability to influence stakeholders at different levels.
Preferred Qualifications
Experience in early-phase clinical research.
Previous experience managing clinical research operations or a Clinical Research Unit.
Experience in people management and team leadership.
Additional Information
Occasional overseas travel to the USA may be required (approximately 1–2 times per year).
Occasional meetings outside normal working hours may be required.
Business Edge Personnel Services Singapore
EA License No: 96C4864
EA Personnel Reg No: R26159908 (Tan Ying Ying)