CLINICAL RESEARCH BUSINESS DEVELOPMENT SPECIALIST

*We do not consider incomplete or Quick Apply applications. *

About the Organization:

Collaborative Institutional Training Initiative (CITI Program)

CITI Program was established in 2000 and is a leading global online education provider. Its web based training materials serve millions of learners and thousands of subscribing institutions. CITI Program is dedicated to serving the training needs of colleges and universities, healthcare institutions, technology and research organizations, and governmental agencies, as they foster integrity and professional advancement of their learners.

CITI Program is the preeminent leader in online research, ethics, compliance, and safety training. It has trained researchers globally for over 20 years at thousands of academic, research, and healthcare organizations. CITI Program is a dynamic and collegial working environment with opportunities to bring forth new educational materials that support learners and institutions in the U.S. and around the world.

CITI Program joined the Biomedical Research Alliance of New York (BRANY) in 2016. BRANY was founded in 1998 and is jointly owned by four leading academic medical centers, NYU School of Medicine, Montefiore Medical Center, Icahn School of Medicine, and Northwell Health. BRANY is also a premier resource for research support services for hospitals, academic medical centers, and investigators, among its other ventures.

General Summary/Objective:

The Clinical Research Business Development Specialist supports CITI Program’s growth by identifying new organizations that may benefit from our training solutions and initiating early stage outreach. This role focuses on researching prospective customers, generating new leads, conducting outbound communications, and helping evaluate training needs at clinical research sites, healthcare organizations, and life sciences companies.

This position is ideal for someone who enjoys outreach, is curious about the clinical research ecosystem, and is eager to grow their skills in sales, marketing, and customer engagement within a supportive team environment.

Duties/Responsibilities:

1. Conduct market research to identify new prospects and key contacts within clinical research sites, CROs, sponsors, academic medical centers, and healthcare systems.
2. Ability to conduct market research and identify new prospects.
3. Ability to learn from outreach efforts, identify patterns in prospect needs, and suggest ways to improve messaging and targeting.
4. Execute targeted outbound outreach campaigns to generate new leads and initiate introductory conversations.
5. Upload, track, and manage leads within the Customer Relationship Management (CRM) system.
6. Monitor outreach performance and share observations to help refine messaging and campaign strategies.
7. Communicate with new prospects to understand high level training needs and route qualified opportunities to senior team members.
8. Collaborate with colleagues to brainstorm outreach ideas, content topics, and emerging market opportunities.
9. Participate in required training, team meetings, and ongoing professional development.
10. Ability to travel to relevant conferences and industry events, each year, including overnight travel.
11. Success in this role will include high quality prospect research, consistent outreach activity, accurate CRM tracking and contribution to qualified new opportunities.

Non Essential Functions will be noted by asterisk (*).