Clinical Research Technician I

Variety of shift options available including day, evening, overnight, weekend shifts

About The Role
The Clinical Research Technician I will work with Clinic teams to execute clinical trial activities in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do Here

• Ensure the confidentiality of clinical trial participants and sponsors is respected.
• Understand protocol driven timed study events and acceptable collection windows (protocol and/or SOP driven) for the timed events.
• Report procedural deviations to appropriate supervisory team members.
• Preparation and proper clean-up of applicable workstations (i.e. urine collection station, blood processing station, etc.)
• Maintain and advocate a high level of customer service, quality and safety within the department.
• Perform clinical trial activities may include but not limited to, sample handling, safety measurements, in-house testing and questionnaire administration.
• Conduct all clinical trial activities and participant interaction with a high standard of customer service.
• Report significant participant misbehavior to Study/Clinical Operations management teams.
• Provide feedback, where necessary, to appropriate team members of study progress.
• Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.
• Act as a mentor and coach for newly hired staff.
• Complete and/or maintain training as required per jobs needs.

What You'll Need to Succeed

• High School Diploma or GED and related job experience required; college degree preferred.
• Phlebotomy experience required.
• Phlebotomy or Medical Assistant certification preferred.
• Strong problem-solving capabilities.
• Good communication skills.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.

What We Offer

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences' Benefits Package Includes:

• Health/Dental/Vision Insurance Plans
• 401(k)/RRSP with Employer Match
• Paid Vacation and Holidays
• Paid Sick and Bereavement Leave
• Employee Assistance & Telehealth Programs

Altasciences' Incentive Programs Include:

• Training & Development Programs
• Employee Referral Bonus Program
• Annual Performance Review