Clinical Support Coordinator

GENERAL DESCRIPTION:

The Clinical Support Coordinator is responsible for the efficient and safe clinical staff performance in the medical practice. Responsible for leading/coaching staff in conjunction with the providers and the Pediatric Clinical Coordinator. Maintains the clinical area including supplies, equipment needed to provide patient care.

DUTIES AND RESPONSIBILITIES:

• Implements CHC’s mission statement and practice expectations in the delivery of patient care.
• Maintains nursing schedule to meet practice needs and budget limitations in the absence of Pediatric Practice Clinical Coordinator.
• Assists with clinical duties as needed.
• Ensures timely and efficient patient flow.
• Collaborates with providers and nurses to identify needs and solutions to problems that may occur within the practice.
• Promotes quality clinical staff practice by interpreting and applying CHC policy and procedures for safety, quality improvement, personnel and corporate practice.
• Ensures a safe, clean and efficient clinical area.
• Maintains adequate clinical supplies and functioning equipment.
• Delegates office duties to individual staff members.
• Establishes and maintains working relationships with external agencies such as DHEC, school districts etc.
• Assists in community health promotion/disease prevention efforts.
• Assists with clinical educational needs of staff and develops resources to meet them.
• Assists with holding monthly clinical staff meetings. Communicates by email as needed for informational needs or when staff meetings are not possible.
• Assists with assigning preceptors for student nurses and monitors their performance.
• Assists with precepts or delegates responsibilities for orientation of new staff.
• Promotes excellent clinical staff performance through mentoring and counseling.
• Collaborates with Pediatrics Practice Clinical Coordinator on evaluation of clinical staff performance.
• Assists with documenting staff performance using CHC evaluation forms and disciplinary guidelines.
• Coordinates with Pediatric Clinical Coordinator interventions that will support and meet identified performance issues with individual staff.
• Coordinates with Pediatric Practice Clinical Coordinator to promote positive teamwork that will result in excellent patient care.
• Coordinates with the Laboratory Coordinator to maintain laboratory supplies, implement lab procedures and meet CLIA standards of care.
• Assists Beckman Mental Health personnel to ensure smooth transition and coordination of patients’ mental health care.

REPORTING RELATIONSHIPS:

Responsible to:

• Directly supervised by Nurse Manager

Workers supervised:

• Manages clinical support staff when Nurse Manager is out

Interrelationships:

• Works in cooperation with the all staff, patients, and external agencies

This job description is not designed to cover or contain an exhaustive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.