Clinical Systems Analyst II (LAB)

EHS Overview:

Episcopal Health Services Inc. (EHS) is a health system located on the Rockaway Peninsula in Queens, New York. EHS provides inpatient, outpatient, and emergency care to the diverse populations of the Rockaways, Five Towns, South Nassau, and beyond. The system offers comprehensive preventive, diagnostic, and rehabilitative services to people of all faiths.

St. John’s Episcopal Hospital is accredited by The Joint Commission’s Health Facilities Accreditation Program and is approved by the New York State Department of Health. The hospital is a recipient of the Gold-Plus Get with the Guidelines®-Stroke Quality Achievement Award and the Gold-Plus Get with the Guidelines®-Heart Failure Quality Achievement Award from the American Heart Association. Additionally, St. John's is proud to be redesignated as a Baby-Friendly® Hospital by Baby-Friendly USA – the accrediting body and national authority for the Baby-Friendly Hospital Initiative (BFHI) in the United States.

Come Grow With Us!

Type: Full-Time 75 Hours Bi-Weekly

Shift: Days

Hours: 8:00AM - 4:30PM

Salary: $110,000 - $125,000

Responsibilities:

• Clinical Systems Analysis:
  • Evaluate healthcare operational processes to pinpoint operational friction points, system constraints, and targeted optimization opportunities
  • Capture and formulate functional specifications and end-user requirements for healthcare technologies utilizing process mapping and technical schematics
  • Engage key stakeholders via structured interviews, feedback assessments, and collaborative working sessions to extract business requirements
  • Examine, audit, and document current operational workflows within clinical units, assessing downstream interface and system integration effects
  • Develop targeted mitigation strategies based on operational evaluations to support system upgrades and application enhancements
• System Build, Configuration, & Maintenance:
  • Build, maintain, and update MEDITECH laboratory dictionaries, including test definitions, reference ranges, specimen requirements, order sets, quick text, and billing/CPT codes
  • Manage dictionary and workflow settings across key modules
    • LAB (General Laboratory & Chemistry): Specimen collection rules, automated analyzer worksheets, auto-verification parameters, and lab order entry/result reporting workflows
    • MIC (Microbiology): Organism definitions, susceptibility panels, culture workup templates, and public health reporting triggers
    • PATH (Anatomic Pathology/Histology): Case management, specimen tracking/cassette logging, gross/microscopic reporting templates, stain requests, and digital pathology/voice recognition interfaces
    • BBK (Blood Bank/Transfusion Services): Unit inventory management, crossmatch workflows, antigen/antibody screens, and unit modifications
• Interface & Integration Support:
  • Build, test, and troubleshoot LIS interfaces, reference laboratory HL7 interfaces (Quest, LabCorp, local labs), and EHR order/result flows
  • Support specimen tracking and barcode label print drivers
• Project Execution & Workflow Optimization:
  • Analyze existing lab operations and design optimized, compliant workflows within MEDITECH 6.0/Expanse
  • Participate in version upgrades, software ring updates, unit testing, integrated testing, and go-live command center support
  • Execute migration tasks for facilities upgrading from MEDITECH 6.0 to MEDITECH Expanse
• Problem Resolution/Support:
  • Provide technical support for end users, investigating LIS incidents, interface failures, and system errors
  • Act as a liaison between I.S., Software vendors, department management, and end-users; maintaining a current knowledge of customer ongoing needs and issues, current procedures, and use of information systems
  • Investigate and resolve system issues and defects
  • Provide ongoing support and troubleshooting assistance to users
  • participates in IT on-call rotation

Requirements:

• Bachelor's Degree in Medical Technology, Medical Laboratory Science (MLS/MT), Health Informatics, Computer Science, or a related field (or equivalent clinical experience)
• 3-5+ years of experience building and maintaining MEDITECH Laboratory modules (6.0 Expanse)
• Direct experience with Blood Bank (BBK) dictionary builds and regulatory validation processes is strongly preferred
• Practical clinical experience as a Medical Laboratory Scientist (MLS/MT), Histotechnologist, or Blood Bank Specialist is highly desirable
• Deep understanding of MEDITECH dictionary hierarchy and cross-module integrations (e.g. MEDITECH Order Entry, Billing/BAR, Patient Care System/NPR)
• Working knowledge of HL7 message structures, interface engines, and laboratory instrument communications
• Experience transitioning a hospital from MEDITECH 6.0 to MEDITECH Expanse preferred
• Knowledge of CPT/LOINC coding standards and lab billing processes
• Strong analytic and problem-solving skills
• Excellent written and verbal communication skills
• Familiarity with healthcare industry standards and regulations (e.g. HIPAA)
• Experience with project management methodologies