CLINICAL TEAM ASSISTANT

Under the supervision of the Clinic Coordinator, the Clinical Team Assistant (CTA) supports the Nurses and Clinic Coordinators with the daily management of non-clinical nursing and patient care functions in their assigned clinic.

Hourly rate: $29.83 - $35.60 DOE

Duties and Responsibilities:

• Reviews refill requests for Clinic Nurse, updates pharmacy information as needed, determines correct prescribing provider and sends request to providers. Communicates directly with pharmacy and/ or patient if necessary.
• Performs clinical quality support functions:
  1. Follows up on outstanding mammograms and enters mammograms into Cancer Detection Program (CDP) web based tracking tool.
  2. Runs monthly report on health maintenance indicators such as overdue PAPs, immunizations, mammograms and others.
  3. Reassigns labs to providers or health educator for appropriate and timely follow-up.
• Assists Nurse with scanning, faxing, and other activities to ensure that patient documents are processed in a timely manner.
• Assists Nurse with case management activities such as: patient follow up to specialty appointments, in home support services, ordering of durable medical equipment and communication with patients as needed.
• Completes Prior Authorization and Treatment Authorization Requests.
• Maintains updated community resource directory for patients.
• Provides lab with missing patient demographic and insurance information necessary for accurate billing.
• Maintains a high level of communication with clinical team in regards to patient care and safety issues.
• Assists with process of panel reassignment including patient communication for graduating residents and other providers.
• Other duties as assigned.
• Participates in ongoing training.