Clinical Team Supervisor
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Description
JOB SUMMARY: The primary purpose of the Team Supervisor is to oversee and facilitate the daily needs of the designated team(s).
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides daily work direction to all designated team staff and troubleshoots as appropriate
- Assists with execution of EMR projects, solutions, and troubleshooting
- Conducts LPN, CMA, and CNA annual performance reviews
- Ensure Clinical Services policies & procedures are adhered to adequately
- Manages employee timesheets and timecard approval
- Participates in interdepartmental meetings as appropriate
- Monitor & complete items in team pools/provider inboxes
- Monitor & assign daily tasks to team assistants to ensure accuracy and completion
- Review provider schedules daily, manage add on patients, & ensure teamwork
- Administer intravenous fluids (IVs), place catheters, and assist with ports
- Assist with team hospital and ER patient transfers
- Assist with coordinating team referrals
- Assess and monitor acute patient needs & report to provider
- Collaborate with CSM regarding new policies & protocols
- Complete staff counseling with CSM
- Assist CSM with quarterly recommendations and refill audits
- Perform clinic procedures and additional duties as assigned
SUPPLEMENTAL DUTIES AND RESPONSIBILITIES:
- Remain punctual, reliable, and available for late coverage if applicable
- Maintain a positive and respectful attitude while supporting the clinic vision
- Maintain required RN or LPN licensure
- Maintain current BLS CPR certification
- Work effectively under pressure in a fast-paced environment
- Maintain a neat and well-groomed professional appearance
- Interact positively with all interdisciplinary team members
- Maintain confidentiality of all information acquired through clinic employment
- Establish and maintain positive working relationships with patients, providers, internal personnel, and outside facilities
- Follow clinic emergency/safety protocols and attend mandatory meetings
- Abide by clinic protocols, ergonomic recommendations, and OSHA standards
- Adhere to the philosophy and provide comprehensive care according to a patient centered healthcare clinic
WORKING CONDITIONS:
- Subject to interruptions, high volume telephone calls, and frequent problem solving activities
- Subject to hostile and emotionally upset patients, staff, or outside agencies
- Flexibility in scheduling required to meet department needs
PHYSICAL DEMANDS:
- Abide by ergonomic recommendations of the position
- Must possess sight/hearing senses, or use prosthetic devices that will enable these senses to function adequately
- Stand or Sit for several hours
- Subject to lifting and carrying supplies averaging 25 pounds
- Repetitive motions involving use of phone and keyboard