Cloud and Applications System Administrator

Position Summary :

The IT Cloud & Applications Administrator will setup and maintaining the college’s cloudbased digital infrastructure, ensuring compliance with institutional policies, and supporting faculty, staff, and students in maintaining a secure computing environment for our campus communities

Essential Duties and Responsibilities :

Setup and Maintain Microsoft Entra ID, Microsoft 365, Microsoft Lync, Skype, Teams, and Zoom.

Setup and Maintain School Enterprise Applications: Jamf, Adobe, Fundfive Products: Clarity, Register, Automate, Google Workspaces.

Maintain Enterprise Google Systems via Management – GAM.

Set and Support any Point Of Sale systems.

Setup, Maintain, and Support all Digital Form solutions (TeamIA, Jotform, MS Forms, and Google Forms).

Setup, Maintain, and Support Instructional Applications & Remote Support Solutions (i.e. NinjaOne, TeamViewer, Intune).

Support Foundation Specific hosted solutions: Blackbaud, Raisers Edge. Supervisory Responsibilities :

This position has supervisory responsibilities. ________
This position does not have supervisory responsibilities. _____X_____

Education and/or Experience :

Associate degree or higher in Cybersecurity, Information Technology, or related field.

Knowledge of basic networking concepts, operating systems, and security principles.

Familiarity with tools such as antivirus software, SIEM systems, and MFA.

Strong problem-solving skills and attention to detail.

Certificates, Licenses, Registrations - NA

Competencies :
To perform the job successfully, an individual should demonstrate the following
competencies:

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to
improve performance; pursues training and development opportunities; strives to
continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn
and apply new skills; keeps abreast of current developments; requires minimal
supervision; displays understanding of how job relates to others; uses resources
effectively.

Use of Technology - Demonstrates required skills; adapts to new technologies;
troubleshoots technological problems; uses technology to increase productivity; keeps
technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and
analyzes information skillfully; develops alternative solutions; works well in group
problem solving situations; uses reason even when dealing with emotional topics.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts
in written form; exhibits good listening and comprehension; keeps others adequately
informed; selects and uses appropriate communication methods.

Written Communication - Able to read and interpret written information.
Cost Consciousness - Works within approved budget; conserves organizational
resources.

Diversity - Shows respect and sensitivity for diversity and cultural differences; promotes a
harassment-free environment.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others;
works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative
tasks correctly and on time; supports organization's goals and values; benefits
organization through outside activities.

Adaptability - Adapts to changes in the work environment; manages competing demands;
changes approach or method to best fit the situation; able to deal with frequent change,
delays, or unexpected events.

Personal Appearance - Dresses appropriately for position.

Attendance/Punctuality - Is consistently at work and on time; arrives at meetings and
appointments on time.

Dependability - Follows instructions, responds to management direction; takes
responsibility for own actions; keeps commitments; completes tasks on time or notifies
appropriate person with an alternate plan.

Initiative - Looks for and takes advantage of opportunities; asks for and offers help when
needed.

Innovation - Meets challenges with resourcefulness; generates suggestions for improving
work; develops innovative approaches and ideas.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for
additional resources; sets goals and objectives.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and
promote quality; applies feedback to improve performance; monitors own work to ensure
quality.

Safety and Security - Observes safety and security procedures; determines appropriate
action beyond guidelines; reports potentially unsafe conditions; uses equipment and
materials properly.

Qualifications :
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

Language Skills :

Ability to effectively present information and respond to questions from groups of
managers, clients, customers, and the general public.

Mathematical Skills :
Ability to calculate and apply concepts of basic Mathematics.

Reasoning Ability :
Ability to apply common sense understanding to carry out instructions furnished in
written, oral, or diagram form.

Computer Skills :
To perform this job successfully, an individual should have general knowledge of
Database software; Internet software; Spreadsheet software and Word Processing
software.

Physical Demands : The physical demands described here are representative of those
that must be met by an employee to successfully perform the essential functions of this
position.

Walking __X___
Sitting ___X____
Standing ___X__
Lifting (10 lbs. maximum) ___X____

Work Environment : The work environment characteristics described here are
representative of those an employee encounters while performing the essential functions
of this position.

Office Setting ____X____

Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of the position.

Supplemental Information

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application.

For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates.

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.