Cloud DevOps Engineer
Summary
Builds and maintains Southwest Airlines' cloud infrastructure using Terraform, AWS, and CI/CD pipelines to automate deployments and improve developer productivity from the Hyderabad office.
Department:
TechnologyOur Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
At Southwest Airlines, we believe that flying should feel like freedom. For over 50 years, we’ve been connecting people to what matters most with low fares, legendary hospitality, and a heart for service. Our culture is built on the principles of fun, friendliness, and family, making us one of the most admired workplaces in the world.
If you’re passionate about making a difference, love working in a fast-paced environment, and want to help millions of travelers reach their destinations with a smile, Southwest Airlines is the place for you. Here, your career can truly take flight.
The Platform & AI Accelerators Pod drives Southwest's next-generation cloud platform transformation — migrating from CloudFormation-based CCP to Terraform-based CCPNext, scaling Backstage Golden Paths, and delivering AI-driven platform accelerators. The team enables faster developer onboarding, consistent enterprise standards, and higher engineering productivity through reusable modules, automation, and AI-enabled tooling adopted across the organization.
As Cloud DevOps Engineer – Platform & AI Accelerators, you'll work hands-on building next-generation cloud platform capabilities — contributing to enterprise IaC templates, CI/CD pipelines, and infrastructure automation used company-wide. You'll gain hands-on experience with modern tools and patterns from our Hyderabad office, growing into an expert in DevOps and AI-driven platform engineering.
- Operate in a DevOps culture and team, responsible for architecture, design, development, implementation, and ongoing operations of new and emerging technology platforms
- Implement automation tools and frameworks for automatic code deployment (CI/CD)
- Lead the design, development, and evolution of cloud infrastructure
- Establish and/or follow procedures and standards to ensure high quality and quantity of work
- Establish or follow prioritization processes to drive work and has a sense of urgency about getting work completed
- Consult with stakeholders to specify requirements and solutions which address business challenges and opportunities
- Serve as a subject matter expert in cloud infrastructure, performing design reviews and consulting with your teams to ensure design best practices
- Maintain business continuity and disaster recovery processes
- Participate in system and acceptance testing to ensure that systems are functionally appropriate, technically sound, and well-integrated
- Test and implement system and enhancements using techniques that preserve system integrity
- May perform other job duties as directed by Employee's Leaders
- Knowledge of AWS Infrastructure as a Service Automation tools like Cloud Formation
- Knowledge of AWS compute, data sources, security technologies
- Knowledge of infrastructure-as-code (IAC)
- Skilled in deployment strategies using Docker for containerization
- Skilled in monitoring tools
- Ability to mentor and guide team members' learning, including introducing new ideas and technologies
- Ability to anticipate business needs and lead a team towards identifying and solving cross-domain problems
- Required: Bachelor's degree in Computer Science, Engineering, Information Systems or related field and/or equivalent formal training
- Required: Intermediate-level experience, fully functioning broad knowledge in Cloud software or DevOps
- 2-5 years of relevant work-related experience
- Experience with CI/CD engineering (pipelines, testing gates, release automation)
- Experience with Infrastructure as Code (Terraform/CDK/CloudFormation) + environment management
- Knowledge of AWS operations fundamentals (IAM, VPC, S3, compute) and security basics
- Experience with container build/release (Docker, ECR) and orchestration basics (EKS/ECS)
- Experience with observability and deployment diagnostics (logs/metrics/traces)
- Experience with developer enablement: templates, golden paths, documentation
- Preferred:
- Knowledge of secrets and key management best practices
- Familiarity with FinOps tooling/chargeback models
- Experience with event-driven automation (ChatOps, webhooks)
- Experience with policy-as-code (OPA, AWS Config rules concepts) and compliance automation
- Experience with ML pipelines (SageMaker Pipelines) or model deployments
- Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
- Ability to work extended hours as needed
Southwest Airlines is an Equal Opportunity Employer.
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