Cloud & DevOps Production Support Engineer
Summary
Provide L1/L2 production support for cloud applications in a banking environment in Lisbon: manage incidents within SLAs, do log analysis and troubleshooting, with 24/7 shifts and on-call rotations. Core stack: Ansible, Docker, Kubernetes, Terraform, Jenkins, Dynatrace, and IBM Cloud/AWS/Azure.
Decskill, Lisbon, is seeking a DevOps & Cloud Application Production Support specialist to join a growing team in a banking environment. You will provide L1/L2 production support, manage incidents within SLAs, and perform log analysis and troubleshooting.
The role requires 5+ years in IT Operations, 2+ years cloud, hands-on with Ansible, Docker, Kubernetes, Terraform, and CI (Jenkins). Experience with Dynatrace, IBM Cloud/AWS/Azure, and ITIL practices is valued; 24/7 shifts and on-call rotations