Cloud Engineer
Posted Updated
Description
<p><span style="font-family:Calibri;"><span style="font-weight:bolder;">About Us </span></span></p><p><span style="font-family:Calibri;">Noventiq (Noventiq Holdings PLC) is a leading global solutions and services provider in digital </span><span style="font-family:Calibri;">transformation and cybersecurity, headquartered in London. The company enables, facilitates, and </span><span style="font-family:Calibri;">accelerates digital transformation for its customers’ businesses, connecting 80,000+ organizations across all </span><span style="font-family:Calibri;">sectors with a vast selection of best-in-class IT vendors, alongside its own services and solutions. </span></p><p><span style="font-family:Calibri;">Noventiq delivered record gross revenue of $1.6 billion for the 12 months to March 31, 2023, an increase of </span><span style="font-family:Calibri;">52% in constant currency. The company’s growth is underpinned by its three-dimensional strategy to </span><span style="font-family:Calibri;">expand its markets, portfolio, and sales channels. The strategy is supported by an active approach to M&As </span><span style="font-family:Calibri;">which enables Noventiq to take advantage of the ongoing consolidation in the industry. Noventiq's 6,400 </span><span style="font-family:Calibri;">employees work in approximately 60 countries throughout Asia, Latin America, Europe, Middle East, and </span><span style="font-family:Calibri;">Africa—markets with significant growth potential. </span></p><p><span style="font-family:Calibri;">• One of the largest SI’s in India with revenue close to 700M$ and growing to 900M$. </span></p><p><span style="font-family:Calibri;">• 3500+ Employees in India for India. </span></p><p><span style="font-family:Calibri;">• Total 28 Offices in India across North, South, West & East. </span></p><p><span style="font-family:Calibri;">• 1000+ Resident Engineers across India. </span></p><p><span style="font-family:Calibri;">• 2500+ technical resources in India for India. </span></p><p><span style="font-family:Calibri;">• Technology partnerships with Top 3 Cloud Solution Providers, Top 3 Infrastructure companies, Top 10 </span><span style="font-family:Calibri;">Cybersecurity companies. </span></p><p><span style="font-family:Calibri;">• Enviable customer base: 4 of Top 5 Banks, 3 of Top 5 IT companies, 3 of Top 5 BPO’s, 3 of Top 5 Pharma </span><span style="font-family:Calibri;">companies. </span></p><p><span style="font-family:Calibri;">• Largest partner to Microsoft with combined infeed of US$600M about 25% of Microsoft India revenues.</span></p><p><br /></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Qualifications and Experience Required </span></span></p><p><span style="font-family:Calibri;">• Education: Bachelor’s degree in computer science, Information Technology, or a related field, or </span><span style="font-family:Calibri;">equivalent work experience. </span></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Experience: </span></span></p><p><span style="font-family:Calibri;">• 2-4 years of experience in cloud technologies, IT support, or technical support roles. </span></p><p><span style="font-family:Calibri;">• Familiarity with Microsoft Azure and cloud computing concepts (e.g., Azure Virtual Machines, storage, </span><span style="font-family:Calibri;">networking, and monitoring tools). </span></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Technical Skills: </span></span></p><p><span style="font-family:Calibri;">• Basic understanding of Azure Active Directory (Azure AD), Azure Networking, Azure Compute, and </span></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Azure Storage. </span></span></p><p><span style="font-family:Calibri;">• Knowledge of troubleshooting techniques for cloud infrastructure issues. </span></p><p><span style="font-family:Calibri;">• Familiarity with PowerShell or Azure CLI is a plus. </span></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Communication: </span></span></p><p><span style="font-family:Calibri;">• Strong verbal and written communication skills to interact with users and provide clear, concise </span><span style="font-family:Calibri;">support. </span></p><p><span style="font-family:Calibri;">• Ability to document incidents and resolutions in a detailed and organized manner. </span></p><p><span style="font-family:Calibri;">• Problem-Solving: Strong analytical and troubleshooting skills. </span></p><p><span style="font-family:Calibri;">• Team Player: Ability to collaborate effectively within a team and communicate issues and solutions </span><span style="font-family:Calibri;">clearly. </span></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Certifications: </span></span></p><p><span style="font-family:Calibri;">• Microsoft Certified: Azure Fundamentals (AZ-900) certification or similar certifications are a plus. </span></p><p><span style="font-family:Calibri;"><br /></span></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Key Responsibilities </span></span></p><p><span style="font-family:Calibri;">• Provide Technical Support: Serve as the first point of contact for customers or internal users needing </span><span style="font-family:Calibri;">assistance with Azure services, including virtual machines, storage, networking, and more. </span></p><p><span style="font-family:Calibri;">• Incident Management: Monitor, log, and troubleshoot incidents reported through service tickets, </span><span style="font-family:Calibri;">ensuring timely resolution or proper escalation. </span></p><p><span style="font-family:Calibri;">• Basic Troubleshooting: Use Azure portal, logs, and diagnostic tools to identify and resolve basic cloud </span><span style="font-family:Calibri;">infrastructure and service-related issues. </span></p><p><span style="font-family:Calibri;">• System Monitoring: Monitor the health of Azure services, ensuring that systems are performing </span><span style="font-family:Calibri;">optimally. Assist in resolving minor performance issues, errors, and service interruptions. </span></p><p><span style="font-family:Calibri;">• Configuration Assistance: Assist in configuring Azure services and resources based on predefined </span><span style="font-family:Calibri;">templates and standards. </span></p><p><span style="font-family:Calibri;">• Support Azure Security: Ensure that security policies and procedures are followed, helping to identify </span><span style="font-family:Calibri;">potential security incidents related to cloud infrastructure. </span></p><p><span style="font-family:Calibri;">• Escalation to Higher Levels: When necessary, escalate issues to senior team members or Azure </span><span style="font-family:Calibri;">engineers for complex or unresolved issues. </span></p><p><span style="font-family:Calibri;">• Documentation: Maintain accurate records of incidents, solutions, and escalations in ticketing systems. </span></p><p><span style="font-family:Calibri;">• User Training: Assist users with understanding and using basic features in Azure, offering training and </span><span style="font-family:Calibri;">guidance as needed.</span></p><p><br /></p><p><span style="font-family:Calibri;"><span style="font-weight:bolder;">Benefits Offered</span> </span></p><p><span style="font-family:Calibri;">• Insurance – Group Medical Coverage, Group Personal Accident, Group Term Life Insurance, Parental </span><span style="font-family:Calibri;">insurance. </span></p><p><span style="font-family:Calibri;">• Maternity and Paternity Leaves. </span></p><p><span style="font-family:Calibri;">• Company Sponsored Certification Program. </span><span style="font-family:Calibri;">www.noventiq.com </span></p><p><span style="font-family:Calibri;">• LinkedIn Learning. </span></p><p><span style="font-family:Calibri;">• Learning/Development Courses, Cross Skill, Mentorship, and Leadership Programs. </span></p><p><span style="font-family:Calibri;">• Quarterly Performance Feedback Sessions. </span></p><p><span style="font-family:Calibri;">• Savings, Investments, and Retirement Benefits like Sodexo food coupon, LTA, NPS etc. </span></p><p><span style="font-family:Calibri;">• Rewards and Recognition Program, Employee Referral Program, Wellness Program, and CSR initiatives. </span></p><p><span style="font-family:Calibri;">• Company Onsite / Fun Events.</span></p>
