Cloud Infrastructure Engineer

We are seeking a skilled Cloud Infrastructure Engineer to join our dynamic team. The ideal candidate will have extensive experience in managing and optimizing cloud infrastructure, particularly with AWS and Terraform. This role is crucial for ensuring the reliability and efficiency of our cloud services, and the successful candidate will be responsible for a variety of tasks that support our infrastructure needs. Key Responsibilities: - Design, implement, and manage cloud infrastructure solutions using AWS and Terraform. - Oversee incident management processes, ensuring timely resolution of issues and effective escalation management. - Conduct root cause analysis (RCA) for incidents to prevent future occurrences and improve service reliability. - Manage service level agreements (SLA) and ensure compliance with established standards. - Provide AWS support and guidance to internal teams, facilitating best practices in cloud management. - Implement change management processes to ensure smooth transitions and minimal disruption to services. - Plan for capacity and scalability of cloud resources to meet business demands. - Develop and maintain standard operating procedures (SOP) and documentation for cloud infrastructure processes. Required Skills: - Proficiency in AWS and Terraform is essential. - Strong understanding of IaaS and cloud infrastructure management. - Experience with incident management, escalation management, and root cause analysis. - Familiarity with SLA management and AWS support practices. - Knowledge of change management and capacity planning. - Excellent documentation skills and ability to create SOPs. If you are passionate about cloud technologies and have a proven track record in cloud infrastructure management, we encourage you to apply for this exciting opportunity. Join us in driving innovation and excellence in our cloud services.