Cloud Support Infrastructure - Lisboa - 01/07/26

Local ( distrito, região): Lisboa Função: Cloud Support InfrastructureNível: SR Data de início: ImediatoDuração da contratação: 2 anosInglês B2Main Tasks and Responsibilities: Provide Application Production support for WM IT Data platform applications and tools Capability to analyze system / middleware / application logs and identify potential issues Service monitoring, reporting and continuous improvement of the service quality and availability. Build and maintain Ansible playbooks and terraform scripts to automate provisioning, configuration and deployments Assist & train other ops profiles on Ansible, Dockers and K8sDirect Responsibilities: As a team member of WM APS, you will have to:Escalate timely to the divisional lead on possible risks, escalation matters and management issues.Adhere to Service Level objective target for the incidents and requestsReview and create application Support knowledge articles.Participate and support bank’s DR/Live play activities.Participate and validate the knowledge transfer sessions conducted by the Application development teams for application changesContributing Responsibilities:Risk Mitigation – By enforcing production‑readiness checks, robust monitoring and strict compliance, the lead reduces operational and regulatory risk.Customer Confidence – High‑availability services and transparent communication to develop the relationship with Wealth Management Business.Operational Efficiency – Automation, continuous‑improvement initiatives and clear knowledge‑transfer lower mean‑time‑to‑detect (MTTD) and mean‑time‑to‑resolve (MTTR), delivering cost savings.Team player & collaborator – Close partnership development team members and other APS team members globally to manage a stable production platform for the business Technical Skills: Strong knowledge of Linux platform, CLI and Shell Scripting Proficiency in at least one scripting language (Python and/or Bash preferred) Good understanding of Continuous integration (Jenkins, Travis, Concourse, etc.) Strong knowledge of Infrastructure automation (Ansible, Terraform.) Good Public cloud environments experience with IBM Cloud or AWS or Azure, K8 and DockerITIL Practices Qualifications and Experience: Master’s degree in computer science or computer engineering5+ years of experience in IT Operations or Software EngineeringAt least 2+ years of hands-on experience with a Cloud provider (IBM/AWS/Azure/Google)At least 2+ years of hands-on experience Ansible/DockerRed Hat Enterprise Linux Automation with Ansible (RH294)Certified Kubernetes Application Developer (CKAD)Developing Adv. Automation with Red Hat Ansible Automation Platform (DO374)Optional: HashiCorp Certified: Terraform Associate (003)Optional: HashiCorp Certified: Vault Associate (002)