Cloud Technician

At Atech, we're committed to delivering exceptional cloud and managed IT services that help our customers succeed. As a Cloud Technician (Tier 1), you'll be the first point of contact for technical support, helping customers resolve issues, supporting Microsoft cloud technologies, and delivering an excellent service experience. Key Responsibilities: Act as the first point of contact for customer support requests via phone, email, and ticketing systems. Troubleshoot and resolve first-line issues…