Cloud Telephony Technician

Role: Caller Experience Architect (CXA) Location: Manchester Hours: Monday – Friday 1.00pm – 10pm GMT Salary: £32k base, £36k OTE Role Summary & Purpose As a Caller Experience Architect (CXA), you'll consult with clients to design and implement intelligent caller experiences using cloud telephony (UCaaS), automation and AI-powered technologies. You'll work with clients to understand their business objectives before designing solutions that improve efficiency, enhance customer experience and del…