CLS Taiwan Launch Director
Posted Updated
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
The Director of TW Logistics Launch is an executive leadership role responsible for steering the end-to-end physical infrastructure and launch lifecycle across Taiwan. This position leads multi-site fulfillment network expansion—spanning land banking, real estate investment structuring, build-to-suit construction, advanced layout/CAD design, MEP engineering compliance, material handling equipment (MHE) automation, and operational launch readiness.
Working at the strategic level, the Director orchestrates annual infrastructure planning, manages multi-million dollar CAPEX/OPEX budgets, oversees complex regulatory permitting, and leads specialized engineering/launch teams (Equipment, Construction, Automation Control, Real Estate, and Capacity Planning) to execute flawless greenfield and brownfield launches in a high-growth E-commerce ecosystem.
What You Will Do
Strategic Infrastructure Program & Capacity Management
- Annual Infrastructure Plan & Master Strategy: Formulate and execute Taiwan’s long-term infrastructure master plan, aligning network expansion, hub/sub-hub/camp footprints, and capital allocation with corporate business projections.
- Portfolio-Level Program Management: Oversee end-to-end program delivery (PMO) for multiple concurrent greenfield and brownfield site launches, managing critical path milestones, risk escalation protocols, and execution dashboards.
- Network & Labor Capacity Optimization: Oversee node-level volume forecasting, capacity allocation, and manpower planning frameworks to maximize fixed overhead absorption and prevent throughput bottlenecks across Last-mile and Middle-mile operations.
Real Estate Development, Build-to-Suit & Permitting
- Real Estate Strategy & Land Acquisition: Lead macro-level site selection, land banking, build-to-suit (BTS) developments, forward-funding models, and complex commercial real estate lease/purchase negotiations.
- Investment Governance & Capital Allocation: Build and defend high-stakes business cases, financial models, and underwriting proposals for C-level and institutional partners.
- Permitting & Government Relations: Drive institutional stakeholder management to navigate local government entitlements, zoning compliances, environmental impact assessments, building permits, and fire safety certifications.
Construction Management, Engineering & Site Oversight
- Construction Execution & Contractor Oversight: Lead the complete construction delivery lifecycle—from contractor tendering and daily site supervision to quality defect resolution, structural inspections, and operational handover.
- Multi-Disciplinary Engineering Governance: Direct technical execution across Civil Engineering, MEP (Mechanical, Electrical, Plumbing), High-Voltage Electricity, Fire Fighting Systems, and IT Network Infrastructure.
- Layout Design & CAD Management: Direct warehouse layout engineering, internal flow optimization, CAD drawings review, and spatial interface checks for greenfield and brownfield facilities.
Logistics Equipment & Automation Design
- Strategic Procurement & Incoterms Management: Oversee global and local procurement strategies for operation-critical MHE (conveyors, sorters, racks). Direct cross-border workflows, vendor selection, and Incoterms 2020 execution.
- Advanced Automation System Ownership: Lead technical teams in reviewing Auto-Sorter designs, PLC controls (Siemens, Mitsubishi, Omron), SCADA platforms, EPLAN schematics, and WMS/WCS system interfaces.
- Site Installation & Testing: Direct Factory Acceptance Testing (FAT), Site Integration Testing (SIT), and Site Acceptance Testing (SAT) to ensure high-voltage safety and automated operational readiness.
Budgeting, EHS & Change Leadership
- CAPEX / OPEX Financial Ownership: Own total financial responsibility for infrastructure expenditures; structure, track, and optimize multi-million dollar CAPEX and launch OPEX budgets.
- Safety & Regulatory Compliance (EHS): Enforce strict local/international building regulations and internal EHS standards across all construction sites and automated facilities.
- Innovative Mindset & Change Management: Drive continuous process innovation (PI), smart factory data collection, and standardized trouble-shooting guides to thrive in a fast-paced, ambiguous e-commerce environment.
Basic Qualifications
- Experience: 12–15+ years of progressive leadership experience in logistics real estate development, facility construction management, engineering launch programs, or industrial expansion within high-growth E-commerce, 3PL, or Retail Supply Chain sectors.
- Education: Bachelor’s or Master’s degree in Civil Engineering, Construction Management, Electrical/Control Engineering, Real Estate, Industrial Engineering, or a related technical discipline. Advanced certifications (e.g., PMP, Professional Engineer/PE, Architect license) are highly desirable.
- Technical & Domain Expertise: Industrial / logistics industry domain knowledge and familiar with market. Demonstrated track record of executing greenfield and brownfield warehouse launches, incorporating AutoCAD designs, structural engineering, MEP systems, and local Taiwan building codes/permitting. (Small-scale sites with a Gross Floor Area (GFA) under 5,000 pyeong (approx. 16,500 m²) Hands-on familiarity with automated sorting systems, MHE procurement, vendor contract management, and PLC/SCADA control frameworks. Deep knowledge of end-to-end real estate expansion: site underwriting, land banking, BTS developer management, and municipal entitlements.
- Financial & Data Acumen: Strong expertise in multi-million dollar CAPEX/OPEX budget management, ROI modeling, and value engineering. Proficiency in data-driven management, KPI tracking, and executive dashboard tools (e.g., Tableau, Power BI).
- Leadership & Competencies: Proven ability to manage multidisciplinary teams (civil/automation engineers, real estate managers, PMO leads) and external stakeholders (contractors, government officials, vendors). High adaptability to dynamic environments (Familiar with Changes) with an Innovative Mindset focused on scalable supply chain infrastructure.
- Languages: Professional fluency in both spoken and written English and Mandarin (Chinese) is strictly required for cross-border collaboration and local regulatory alignment.
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
Skills
As published by greenhouse · 16 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (4)
- LinkedIn Profile optional
- - Name of Relative(s) / 親屬姓名: optional
- - Relationship / 關係: optional
- - Working Org / Team / 任職組織/團隊: optional
Pick from a list (12)
- Coupang Corporation or its affiliates and subsidiaries* (or collectively referred to as “Coupang”) does not collect, process or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent.
- 1. What is your nationality?
- 1. (Required) By submitting your resume, you consent to the required collection, processing, use, required provision/transfer, and consignment of personal information as set forth in our Privacy Policy (https://privacy.coupang.com/en/land/jobs/).
- 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are collected and used on an ongoing basis for recruitment purposes and may be provided to any of our affiliates and subsidiaries*, other than the company to which you originally applied, for the purpose of reviewing and conducting recruitment for similar positions. Personal information collected and provided will be retained for the duration of the year-round recruitment retention period defined in the Privacy Policy. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied.
- 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fit for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process.
- 4. (Optional) Coupang or its affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on your consent.
- 5. (Optional) Coupang or its affiliate or subsidiary company* will conduct reference checks on you within the following scope based on your consent: Additional reference checks may be conducted on applicants who applied for a job at Coupang and passed interviews, and Coupang arranges means to conduct reference checks. Coupang may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues.
- 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group;
- 1. Are you currently, or have you been a government official, public servant, or employee of a public institution who may be subject to post employment or reemployment restrictions under applicable laws or regulations?
- 2. Do you acknowledge and agree that where required under applicable laws or regulations: optional
- You have the right to inquire/access, request a copy, supplement/correct, delete, suspend the collection, processing, or use and suspend the transfer of your personal information that Coupang holds. Exercising certain rights, such as deletion of personal information, may result in the restriction of the hiring process. If you wish to exercise any of these choices, please contact our privacy representative at [candidatedataremove@coupang.com].
- Document Policy