Club F&B Manager

About The Moore

The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.

The Moore’s core programming extends throughout the building’s four floors: The first floor is anchored by a public, all-day dining concept, Torno Subito by Massimo Bottura. The second floor will house The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access. The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium.

The redevelopment of The Moore is led by boutique hospitality firm and operator, WoodHouse. Founded by entrepreneur Brady Wood, WoodHouse creates, owns and operates experiential concepts, ranging from private clubs, restaurants and hotels to live music and entertainment venues.

Why work with us

This is a chance to be part of a community that doesn't just follow trends — it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.

Position Overview

We are looking for a dynamic Front of House Leader to inspire our team and oversee daily operations at The Moore. In this role, your meticulous eye for detail and passion for world-class hospitality will directly elevate the guest experience, helping us champion a unique community where culture, business, art, and technology meet.

Main Responsibilities:

• Lead and inspire the front-of-house team to deliver extraordinary guest experiences, ensuring the highest level of service, attention to detail, and hospitality.
• Respond promptly and effectively to guest concerns, working to exceed their expectations and create memorable moments.
• Ensure smooth and efficient service flow, orchestrating the synchronization between the kitchen and the front-of-house team to deliver flawlessly timed dining experiences.
• Monitor and maintain quality control in all aspects of restaurant operations, from table settings to overall ambiance.
• Assist with developing and managing weekly staff schedules, taking into account seasonal demand, special events, and team members’ availability.
• Supervise daily operations, providing guidance and support to staff during service to maintain the highest standards.
• Foster strong communication and collaboration with the culinary team, ensuring a seamless integration of front-of-house and back-of-house operation.
• Provide feedback to the kitchen regarding guest preferences, menu suggestions, and opportunities for improvement.
• Cultivate relationships with members, ensuring their personalized preferences are well-documented and catered to during each visit.
• Proactively address guest needs, anticipating and exceeding their expectations.