Club Manager

Job Purpose

Manages daily Club operations and provides hands-on leadership to ensure consistent, exceptional service and effective coordination across departments.

Key Responsibilities

● Manage day-to-day Club operations and conduct operational briefings.

● Review reservations, events, VIP/member requirements and daily priorities.

● Maintain strong floor presence and coordinate restaurants, PDRs and member areas.

● Build professional member relationships and handle feedback and service recovery.

● Lead Assistant Club Managers, Club Executives and frontline Operations employees.

● Allocate manpower, coach employees and support training and performance management.

● Monitor service quality, opening/closing procedures and shift handovers.

● Coordinate closely with Kitchen, Wine, Bar, Membership and Events.

● Support labour-cost, operating-cost, inventory and resource management.

● Ensure operational incidents, maintenance issues and safety concerns are appropriately managed.

Requirements

● Relevant management experience in private clubs, luxury hospitality, premium restaurants or hotels.

● Strong operations, people-management and member-relations experience.

● Excellent communication, organisation and problem-solving skills.

● Ability to work shifts, weekends and public holidays according to Club requirements.

Only shortlisted candidates will be contacted.