Clubhouse Restaurant Manager
Clubhouse Restaurant Manager
Job Description
Reports to: Service Operations Manager
Status: Full-time | Exempt
Supervises: Assistant Managers – FOH service and bar staff
Position Summary
Manage the day-to-day operations at Westwood Country Club’s main restaurant, bar, and seasonal pool restaurant. Maintain a cooperative, team-oriented attitude while working with supervisors, employees, cross-departmental team members, and leadership. Serve as a liaison between departments and oversee all aspects of service and bar staff. Ensure high standards of food and beverage quality and first-class service, representing the professional and positive image of Westwood Country Club. This is a full-time, salaried position; however, hours will vary based on operational needs, events, and staffing requirements.
Position Characteristics
To perform this role successfully, the individual must:
- Demonstrate extensive knowledge of first-class service, food and beverage quality
- Present a professional image of leadership
- Possess strong administrative and organizational skills
- Exhibit excellent communication and interpersonal skills with an emphasis on member service
- Direct and motivate Food & Beverage staff across varied positions
Key Responsibilities:
- Create a positive work environment centered on teamwork, mutual respect, and member satisfaction while achieving revenue objectives
- Maintain high standards of food & beverage quality, service, and cleanliness
- Work a flexible schedule based on business demands, events, and staffing needs
- Participate in hiring, training, and ongoing development of all F&B staff
- Run semi-monthly payroll, including daily time edits, time-off approvals, and maintain accurate payroll records
- Conduct evaluations of department staff, document disciplinary actions, and oversee personnel records
- Implement orientation, training, and professional development programs for staff
- Ensure staff conduct, attitude, and performance meet club standards, report issues objectively and promptly
- Supervise staff to ensure high productivity and adherence to policies
- Conduct and promote regular staff meetings and daily lineups
- Attend weekly department/property meetings and training as required
- Adhere to all club policies, rules, procedures, and SOPs
- Maintain knowledge of state and federal laws regarding employee and customer health and safety
- Keep required records for all state and federal agencies
- Ensure compliance with TABC regulations for alcohol sales and inventory
- Maintain appearance, cleanliness, and safety of dining areas and equipment; report maintenance issues
- Ensure a safe work environment and correct unsafe conditions immediately; coach staff in safety practices
- Participate in the annual budget process, monitor spending, and take corrective action to meet financial goals
- Manage purchasing and inventory of alcoholic and non-alcoholic beverages; monitor and maintain set COGs
- Oversee ordering and receiving of products for quality, quantity, and pricing
- Maintain professional relationships with vendors
- Recommend operational improvements and personnel management strategies to the Director of Service
- Develop and communicate departmental strategies and goals
- Collaborate with the F&B team to create new menu content and programming
- Work with Communications Coordinator to market programs via weekly eblasts and newsletters
- Support other F&B operations (banquets, tournaments, member events, etc.)
- Handle complaints from members, guests, and employees; report and advise on corrective action
- Maintain a positive, professional demeanor at all times
- Perform other duties as assigned
Preferred Education and Experience
- Minimum 3 years of senior leadership experience in Food & Beverage or Restaurant Management
- Country Club, Resort, and Hotel experienced preferred
- Strong leadership, communication, and organizational skills
- Basic knowledge of Microsoft Office
- Experience with restaurant systems and cost controls (scheduling, inventory, P&L)
- Texas Food Handler’s Certification and TABC certification required
Appearance and Grooming
All employees must follow the associate handbook guidelines for workplace appearance and adhere to departmental uniform requirements.
Language Skills
Ability to read, analyze, and interpret complex documents, including safety rules, operating instructions, and procedure manuals. Ability to respond effectively to sensitive inquiries or complaints.
Reasoning Abilities
Ability to problem-solve, be flexible, establish and maintain effective working relationships, work quickly and accurately independently and as part of a team, exercise good judgment, and perform detailed tasks.
Physical Demands
Requires sitting, standing, walking, kneeling/squatting, bending/stooping, pushing/pulling, holding, twisting, reaching, climbing stairs/ladders, and lifting up to 50 pounds.
Work Environment
Typical noise level is moderate, consistent with fine dining or country club restaurant settings. Some work conditions may be atypical or extraordinary.
Limitations and Disclaimer
This job description describes the general nature and level of work expected and is not an exhaustive list of duties. Requirements may be reasonably modified for individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to others’ health and safety. Employees are expected to follow other job-related instructions as assigned. Employment remains at-will under Texas law.
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