Cluster Collections Manager
Posted Updated
Description
<p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><b><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">About udaan:</span></b><span style="font-size: 10.5pt; font-family: Arial, sans-serif;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">udaan is a B2B
ecommerce platform that brings traders, wholesalers, distributors, retailers,
and manufacturers in India on to a single platform. Our goal is to make ‘doing
business’ easy in India & make B2B commerce convenient and efficient.</span><span style="font-size: 10.5pt; font-family: Arial, sans-serif;"><br>
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<!--[endif]--></span><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">udaan Capital is
the NBFC arm of Udaan & offers credit services to buyers and sellers on and
off udaan’s B2B ecommerce platform to grow their business further. This space
is largely untapped with less than 10% of MSMEs having access to working capital
loans from financial institutions. In this way, udaan is uniquely positioned to
formalize &scale trade credit</span></p><p class="MsoNormal" style="margin-bottom: 0cm; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><br></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><b><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Role description:</span></b><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Function: Credit</span><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Sub Function:
Collections</span><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Location: Multiple</span><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Reports to:
Zonal/Senior Cluster Collections</span><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Team Composition:
15 to 30 field executives</span><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Travel Frequency: 8
to 10 days every month<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size: 10.5pt; font-family: Roboto;"> </span></p>
<p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><b><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Job Responsibilities</span></b><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Managing the day-to-day
field operations for the collections team.</span><span style="font-size:
10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Ensuring collection of dues
from customers.</span><span style="font-size:10.5pt;font-family:Roboto;
mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:'Times New Roman';
mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Responsible for improvement
of the credit portfolio in the cluster by improving collections.</span><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Building, coaching, and
mentoring the team; identifying team goals and evaluating team progress.</span><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"> </span></li>
</ul>
<p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><b><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">KRAs of the role</span></b><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Collection targets achieved
across due months.</span><span style="font-size:10.5pt;font-family:Roboto;
mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:'Times New Roman';
mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Timely completion of
operational activities assigned.</span><span style="font-size:10.5pt;
font-family:Roboto;mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:
'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Timely identification of
customer disputes.</span><span style="font-size:10.5pt;font-family:Roboto;
mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:'Times New Roman';
mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Ensuring adequate manpower
presence on field - hiring against open positions.</span><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN">Regular
trainings and performance incentivization of Field Executives</span><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"> </span></li>
</ul>
<p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><b><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Functional Competencies</span></b><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Collection targets achieved
across due months.</span><span style="font-size:10.5pt;font-family:Roboto;
mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:'Times New Roman';
mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Timely completion of
operational activities assigned.</span><span style="font-size:10.5pt;
font-family:Roboto;mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:
'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Timely identification of
customer disputes.</span><span style="font-size:10.5pt;font-family:Roboto;
mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:'Times New Roman';
mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Ensuring adequate manpower
presence on field - hiring against open positions.</span><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN">Regular
trainings and performance incentivization of Field Executives</span><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"> </span></li>
</ul>
<p class="MsoNormal" style="margin-bottom: 7.5pt; line-height: normal; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><b><span style="font-size: 8.5pt; font-family: Arial, sans-serif;">Candidate Profile</span></b><span style="font-size: 10.5pt; font-family: Roboto;"><o:p></o:p></span></p>
<ul style="margin-top:0cm" type="disc">
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN"> Must have 5-8 Yrs
(Graduate) or 4-6 Yrs (MBA) of demonstrated experience of working in a
fast-paced environment.</span><span style="font-size:10.5pt;font-family:
Roboto;mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:
'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Must have a full-time bachelor’s
degree or an MBA degree.</span><span style="font-size:10.5pt;font-family:
Roboto;mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:
'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Prior work experience in
BFSI industry preferred.</span><span style="font-size:10.5pt;font-family:
Roboto;mso-fareast-font-family:'Times New Roman';mso-bidi-font-family:
'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Must have experience in
managing large teams of at least 15 – 20 field executives.</span><span style="font-size:10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Must demonstrate qualities
of enthusiasm, ambition and amicability.</span><span style="font-size:
10.5pt;font-family:Roboto;mso-fareast-font-family:'Times New Roman';
mso-bidi-font-family:'Times New Roman';mso-fareast-language:EN-IN"><o:p></o:p></span></li>
<li class="MsoNormal" style="margin-bottom: 0cm; line-height: 11.25pt; background-image: initial; background-position: initial; background-size: initial; background-repeat: initial; background-attachment: initial; background-origin: initial; background-clip: initial;"><span style="font-size:8.5pt;font-family:'Arial',sans-serif;mso-fareast-font-family:
'Times New Roman';mso-fareast-language:EN-IN">Must have a basic
understanding of MS Office</span></li></ul>