Cluster Director of Learning & Development

Review the Learning needs analysis for the hotel(s) prior to the budget
Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel’s goals and strategic plan
Follow-up on all training activities within the hotel(s)
Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training
Ensure coordination and delivery of training programs of all internal providers
Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked
Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
Support the Quality and Learning Manager in the development of Departmental Trainers as required