CNA, CMA or RMA

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

Fulfills patient care responsibilities as assigned, which may include:

• checking schedules and organizing patient flow.
• accompanying patients to exam/procedure room.
• assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures.
• charting.
• relaying instructions to patients/families; answering calls and providing pertinent information.

Fulfills clerical responsibilities as assigned, which may include:

• sending/receiving patient medical records.
• obtaining lab/x-ray reports, hospital notes, referral information, etc.
• completing forms/requisitions as needed.
• scheduling appointments; verifying insurance coverage and patient demographics.
• managing and charts to ensure information completed and filed appropriately.

Fulfills environmental responsibilities as assigned, which may include:

• setting up instruments and equipment according to department protocol.
• cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control.
• cleaning sterilizer according to scheduled maintenance program and keeping appropriate records.
• ordering, sorting, storing supplies.
• restocking exam/procedure rooms.

Fulfills organizational responsibilities as assigned, which may include:

• respecting/promoting patient rights.
• responding appropriately to emergency codes.
• sharing problems relating to patients and/or staff with immediate supervisors quickly.
• Identify and provide training colleagues.
• Willing and able to periodically travel to alternative office locations to help cover shifts, as needed.

Performs other duties as assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of health care field and medical specialty.
• Knowledge of specific assisting tasks related to particular medical specialty.
• Knowledge of information that must be conveyed to patients and families.
• Skill in performing tasks appropriately.
• Skill intact and diplomacy in interpersonal interactions.
• Skill in understanding of patient education needs by effectively sharing information with patients and families.
• Ability to learn and retain information regarding patient care procedures.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize, and complete delegated tasks.
• Ability to demonstrate compassion and caring in dealing with others.

EDUCATION and/or EXPERIENCE

High school diploma, some college preferred. Successful completion of a Certified Medical Assistant Program or Certified Nursing Assistant Program. Minimum one year work experience in a healthcare environment. Preference given to those with clinical experience.

CERTIFICATES, LICENSES, REGISTRATIONS

Maintains all necessary state registrations and certifications. In addition, must retain valid and current BLS/CPR credentials.