Cocktail Server - Casino (Harrah's Metropolis, IL)

HOW YOU WILL CREATE THE EXTRAORDINARY

• Occupy assigned station at scheduled time.

• Take cocktail orders from guests in assigned station.

• Clean assigned station.

• Adhere to all state and local liquor laws.

• Follow all company procedures involving gaming regulations.

• Must assist patrons in answering questions and direct them to areas of safety during emergencies as instructed by management, Security or senior crew members.

• Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.

ADDITIONAL REQUIREMENTS

PHYSICAL - Must be able to:

• Work within restricted area of Soft Count room with reasonable accommodation.

• Bend, stand or stoop for long periods of time.

• Communicate verbally and professionally.

• See.

• Must be able to hear. Can be augmented with a hearing aid.

• Tolerate noisy and/or dimly lit environment.

• Must be able to lift a minimum of twenty pounds (20 lbs.).

• Must have manual dexterity.

• Climb stairs repeatedly.

• Push/pull drop carts and drop boxes.

• Repetitive motion, i.e. bending, pulling, opening boxes for drop and count process.

MENTAL - Must be able to:

• Work accurately with basic math skills

• Write to complete daily reports.

• Understand and comply with Policies and Procedures, Job Descriptions, daily memorandum and other written and verbal instructions.

• Read and understand in order to communicate with patrons and co-workers.

• Must be able to work under stressful conditions.

GAMING

Must have the ability to hold an Occupational License as required by the Illinois Gaming Board.

PREREQUISITES/PREFERRED QUALIFICATIONS:

High school diploma or GED equivalent preferred. Prefer minimum 2 years' experience as a cocktail server. Must have an outgoing personality and a flexible schedule.

FLSA STATUS: Non-Exempt

LEGAL EMPLOYER: MIL

MULTI-PROPERTY: NO

BONUS PLAN: NO

LICENSE(S): Illinois Gaming Level 2

EEO CODE: