Cocktail Server - Full Time

It is the responsibility of the Cocktail Server to take and deliver customer orders, guest satisfaction and finalize checks.

Principal Duties & Responsibilities

• Take order(s), and serve food and drinks efficiently and accurately in work area as applicable.
• Place order(s), and garnish and serve cocktails to guests.
• Maintain complete knowledge of menu items, liquor brands, beers and non-alcoholic selections available.
• Knowledge of hotel services, features, local attractions and activities to respond to guest inquiries accurately.
• Perform opening and closing duties based upon shift assignment to include fold/stack cocktail napkins, stock swizzle sticks, straws, matches, line cocktail trays, stock glassware, restock supply cabinet, inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.