Cocktail Server

The Cocktail Server is responsible for delivering elevated beverage service while creating a vibrant, engaging guest experience. This role serves as a brand ambassador, providing knowledgeable recommendations, timely service, and attentive hospitality in a fast-paced, upscale environment. Cocktail Servers must maintain strong product knowledge, execute service with precision, and work collaboratively with the bar and floor teams to ensure consistency, accuracy, and guest satisfaction. Cocktail Servers are expected to drive beverage sales through knowledgeable recommendations and suggestive selling while maintaining an exceptional guest experience.

Key Responsibilities

• Deliver prompt, polished, and attentive beverage service to guests in accordance with fine-dining standards
• Demonstrate strong knowledge of cocktails, spirits, wine, and beer to confidently guide guest selections
• Accurately take and enter drink orders, ensuring correct preparation, delivery, and presentation
• Verify guest age and identification in accordance with company policy and applicable liquor laws
• Carry and deliver beverages safely and efficiently throughout the restaurant while maintaining service standards
• Monitor guest needs throughout service, including refills, pacing, and check presentation
• Maintain a clean, organized, and guest-ready service area at all times
• Complete assigned side work, stocking, and opening/closing duties to support service operations
• Communicate effectively with bartenders, barbacks, and floor staff to support smooth service flow
• Execute service using established steps of service to ensure consistency and accuracy
• Uphold responsible alcohol service standards and comply with all applicable laws and company policies
• Build rapport with guests to encourage repeat visits and enhance the overall experience
• Resolve routine guest concerns and communicate service issues to management as needed