Coffee Shop Associate (Part Time) M-F 6:00am - 11:30am
New England Coffee is a brand of Reily Foods Company which manufactures and markets premier food products including coffee, tea, and mayonnaise. Our products are sold in grocery stores and restaurants throughout the United States. New England Coffee, based just outside of Boston in Malden, MA is New England’s largest independent coffee roaster. For more information visit
The Coffee Shop Associate supports the front-of-house retail coffee shop operation and serves as the face of the New England Coffee, bringing our quality coffee experience directly to consumers and employees. This role oversees day-to-day coffee shop operations, including opening and closing the shop accurately and on time, preparing and serving coffee, and maintaining a clean, safe, and compliant environment.
- Oversee day-to-day operations of the café, including opening and closing according to posted hours, brewing and serving coffee, filling food displays, taking phone orders, and entering sales accurately.
- Perform daily, weekly, and monthly cleaning and monitoring of all brewing and serving equipment to ensure product quality and safety; notify the internal service team of any issues in a timely manner.
- Manage inventory and ordering of all materials necessary for coffee shop operations to ensure adequate supply to support demand.
- Collaborate with other coffee shop associates and the fulfillment supervisor to update front-of-house product offerings based on trends and availability of new items.
- Follow all safety procedures and participate in safety training. Maintain safe and efficient use of equipment and tools; report any injury, accident, or unsafe condition immediately.
- Support and comply with Good Manufacturing Practices (GMPs) and understand and follow the emergency action plan.
- Support food safety, quality, and legality standards.
- Cross-train to support back-of-house e-commerce fulfillment operations as needed.
- Perform other duties as assigned.