Collection Executive - Tiruppur

Job Summary
The Collection Executive will be responsible for managing and recovering outstanding debts within the Tiruppur region, ensuring timely collection and maintaining positive customer relationships.

Job Responsibilities
* Contact customers via phone, email, and in-person visits to negotiate payment plans and collect overdue amounts.
* Monitor accounts to identify overdue payments and take appropriate action.
* Investigate and resolve customer queries and disputes related to outstanding balances.
* Maintain accurate and up-to-date records of all collection activities and customer interactions.
* Prepare and submit regular reports on collection status and performance.
* Adhere to company policies and legal regulations regarding debt collection practices.
* Collaborate with sales and customer service teams to resolve customer issues that may impact collections.
* Identify and escalate complex collection cases to senior management.

Job Qualifications
* Bachelor's degree in Business Administration, Finance, or a related field preferred.
* Proven experience in debt collection, preferably within the Tiruppur region.
* Excellent negotiation, communication, and interpersonal skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work independently and manage a high-volume workload.
* Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
* Knowledge of local collection laws and regulations is an advantage.
* A valid driver's license and access to a reliable vehicle for field visits.