Credit Controller - UAE

With over two decades of experience, our team at OBT offers a long-standing tradition of shipping and logistics expertise, along with strong connections to a network of leading ship owners, operators, and local logistics specialists.

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At OBT Group, the Credit Controller plays a key role in supporting the efficient operations and continued growth of the group. This role is responsible for managing outstanding debts, working closely with clients, and supporting the company’s financial performance while maintaining excellent customer relations

Responsibilities

• Manage the full accounts receivable portfolio to ensure timely collection of outstanding invoices across 2 business divisions. (Group & FZCO entities)
• Monitor ageing reports and drive collection activities to achieve targets.
• Manage the collection of outstanding receivables through proactive customer engagement, negotiation of payment arrangements, resolution of payment delays, and escalation of overdue accounts to ensure collection targets and cash flow objectives are achieved.
• Prepare and participate in regular credit control meetings, providing reporting and analysis on KPIs, aged receivables, collection performance, customer risks, dispute resolution, cash collection, and debtor day performance.
• Partner with Operations, Shipping, Logistics, and regional country teams to resolve customer disputes, operational issues, improve collection outcomes, and ensure effective management of accounts receivable across the business.
• Maintain and improve credit control processes, internal controls, and reporting procedures to ensure compliance with company policies.

Requirements

• Bachelor’s degree in accounting, business management, or a similar field.
• 2-5 years’ experience in credit control, accounts receivable or collections. Experience within the UAE market preferred.
• B2B collections experience is preferred; however, candidates with strong B2C collections experience demonstrating transferable skills will also be considered.
• Must demonstrate ability to foster and develop strong relationships in a commercial environment.
• Excellent negotiating skills.
• Good written and verbal communication skills.
• Knowledge of payment plans and accounting procedures.

Benefits

• Competitive Salary and Comprehensive Medical Insurance.
• Complimentary Daily Meals provided in the office.
• A collaborative, diverse, and supportive team environment fostering growth and development.
• 30 Calendar Days of Paid Annual Leave.
• An annual Round-Way Flight Ticket.