Collection Strategy Support Specialist

Core Responsibilities

• Support the implementation, improvement, and management of strategies in the company’s databases to ensure optimal efficiency,
• Daily control to ensure fulfillment of communication strategy logic,
• Ensure strategy execution is conducted correctly,
• Manage and analyze SMS and email dispatches,
• Coordinate and collaborate with the IT department.

Qualifications & Skills

• Bachelor’s degree in a technical or economical field,
• At least 1 year of relevant experience, preferably in collection companies, banks, financial organizations, or telecoms,
• Basic SQL knowledge is a must,
• Proficient in the English language (pre-intermediate / A2),
• Basic Excel knowledge is a must,
• Additional experience in integration and reporting solutions such as SSIS or SSRS will be a plus.

Salary & Benefits

You will get the opportunity to work in a dynamic start-up environment to grow and develop your skills.

• 24 days of annual leave for you to travel and relax,
• Training and development programs for continuous learning,
• Ability to make flexible work arrangements or conduct remote work,
• Company events and activities to meet colleagues from other countries,
• A meaningful career to better the lives of others,
• Opportunities to advance your career horizontally and vertically.

Our Values

We believe that our core values are essential for cultivating a cohesive and high-performing work environment in the company. More importantly, our values reflect our vision of the community that we are striving to foster.

• Ethical
  • Understanding the importance of our communities through responsible and moral decisions and actions.
• Innovation
  • Seeking and applying new ideas to ensure efficiency, quality, and the readiness to address current and future needs.
• Integrity
  • Being truthful, sincere, and free of deceit in our words, actions, and all business dealings.
• Teamwork
  • Respecting the people in our team and our common goals by ensuring the cultivation of a collaborative and vibrant environment.
• Humility
  • Remaining grounded to reality regardless of our statuses to recognize the strengths and potential of others.