Collections Associate - Bilingual

Job Title – Collections Associate

Reports to: AVP of Collections

Salary: $17.00 – $20.00 per hour+ monthly incentive

Join the Vanguard of Financial Innovation with autoMHatic Financial!

Backed by Private Equity (PE), autoMHatic Financial is at the forefront of revolutionizing the specialty lending industry, particularly in Manufactured Home loans. Formerly known as Tammac Holdings, our legacy spans over 40 years, during which we've proudly originated over $1 billion in loans. However, this milestone marks just the beginning of our journey.

We are now embarking on an exciting transformation aimed at ushering in a new era of financial services. Our primary focus is on launching innovative products, streamlining processes through automation, and leveraging Artificial Intelligence (AI) to redefine speed, service, and solutions for our valued customers, dealers, and community parks.

At autoMHatic Financial, we are pioneers in our field. With instant loan decisions and a state-of-the-art mobile app, we are not merely adapting to change—we are driving it forward. Our overarching goal is to lead the Manufactured Homes lending space and establish new benchmarks of excellence.

Summary:

The Bilingual Collections Associate places calls to past-due customers, attorneys and authorized third parties to collect past due payments, reduce delinquency and minimize losses. The ideal candidate has collections and call center experience, is customer centered and a self-starter with a keen eye for detail. Understanding data confidentiality is essential.

Supervisory Responsibilities: No supervisory responsibilities

Schedule:
• Monday to Friday and occasional weekends
• 8 hours per day/day shift to be determined by Manager
Salary Details:
• $17.00 – $20.00 per hour+ monthly incentive
• Non- Exempt
Benefits:
• Dental Insurance
• Health Insurance
• Life Insurance
• Paid time off
• Vision Insurance
• 401K
Work Location:
• In person in the Wayne, PA Office