Collections Control Associate

Are you ready to get ahead in your career?

• We want to empower you turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

What are you accountable for?

Investigating and resolving reconciling items by working with ISD, S&S, Banks and other stakeholders to resolve collection and system issues.

• Daily/Monthly Reconciliation: Performing daily reconciliation between customers collection records and bank-in collections and escalate any non-receipt of bank-in immediately.
• Investigation & closure of reconciling items: Investigating and resolving reconciling items by working with ISD, S&S, Banks and other stakeholders to resolve collection and system issues. ]All reconciling items are to be investigated and resolved within given SLA time frame.
• Automating Processes: Developing solutions to automate business processes.
• Monitoring & Control: Monitoring and analysing collections trends

What do you need to have for this role?

• Bachelor's Degree (or higher) d in: Accounting / IT / Computer Science
• 1-2 years' experience in Machine Learning, Accounting or related field
• Understanding of data structures, data modeling and software architecture
• Deep knowledge of math, probability, statistics and algorithms
• Ability to write robust code in SQL, Python, Java and R
• Excellent communication skills
• Ability to work in a team.
  

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.