Collections Manager
Posted Updated
Description
We are seeking a dedicated and experienced Collections Manager to lead our collections team in the regions of Assam, Bihar, Odisha, Tripura, and West Bengal. The ideal candidate will have a strong background in collections and recovery, particularly in the areas of debt collection and vehicle finance, including auto loans and two wheeler loans. As a Collections Manager, you will be responsible for overseeing the collections process, ensuring that targets are met while maintaining compliance with relevant regulations.
Key Responsibilities:
- Manage and lead a team of collections agents, providing guidance and support to achieve collection goals.
- Develop and implement effective collection strategies to minimize delinquency and maximize recovery rates.
- Monitor team performance and provide regular feedback to enhance productivity and efficiency.
- Analyze collection data and trends to identify areas for improvement and implement necessary changes.
- Collaborate with other departments to ensure a seamless recovery process and address any customer concerns.
- Maintain accurate records of collections activities and prepare reports for management review.
Required Skills:
- Proven experience in collections and recovery, with a focus on debt collection and vehicle finance.
- Strong leadership and team management skills.
- Excellent communication and negotiation abilities.
- Ability to analyze data and make informed decisions.
- Knowledge of relevant regulations and compliance standards in the collections industry.
If you are a results-driven professional with a passion for collections and team leadership, we encourage you to apply for this exciting opportunity.