Collections Manager

We are seeking a dedicated and experienced Collections Manager to join our team. The ideal candidate will be responsible for overseeing the collections process, ensuring timely recovery of debts, and managing a team of field collectors. This role is crucial in maintaining the financial health of our organization by minimizing non-performing assets (NPA) and optimizing the recovery of outstanding debts related to vehicle finance, including two-wheelers and commercial vehicles. Key Responsibilities: - Develop and implement effective collections strategies to achieve recovery targets. - Manage and lead a team of field collectors, providing guidance and support to ensure high performance. - Monitor and analyze collection metrics to identify trends and areas for improvement. - Collaborate with other departments to streamline processes and enhance customer experience during the collections process. - Maintain accurate records of collections activities and prepare reports for management. - Ensure compliance with legal and regulatory requirements related to debt recovery. Required Skills: - Proven experience in collections and debt recovery, particularly in the vehicle finance sector. - Strong understanding of NPA management and recovery strategies. - Excellent leadership and team management skills. - Ability to analyze data and make informed decisions. - Strong communication and negotiation skills. - Proficiency in using collections software and tools. If you are a results-driven professional with a passion for collections and a track record of success, we encourage you to apply for this exciting opportunity.