Collections Representative
Collections Representative needs Associates Degree (preferred) and/or equivalent years of successful work experience in collections environment.
Collections Representative requires:
Minimum of 5 years accounting and collections experience
Minimum of 5 years of customer service experience
Previous commercial collection experience required
Previous experience with reconciling complex accounts with multiple locations
Progressive related experience with commercial collections in a B2B environment
Results driven and takes initiative
Proven ability to decrease complex portfolio by 35-40% monthly
Extensive research and skip tracing skills
Collections Representative duties:
Proven ability to decrease complex portfolio by 35-40% monthly
Manages assigned portfolio of delinquent accounts through relationship building and the .
Manage account resolution to resolve debts in the manner most beneficial to customer and company needs. This is done by initiating and/or receiving collection calls using multiple communication methods (oral and written.)
Handles complex account reconciliation and balancing concerns by researching account inquiries
$18/hr
6 MONTHS