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Global Channel Management

Open 145d

Collections Representative

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Description

Collections Representative needs Associates Degree (preferred) and/or equivalent years of successful work experience in collections environment.


Collections Representative requires:

Minimum of 5 years accounting and collections experience
Minimum of 5 years of customer service experience
Previous commercial collection experience required
Previous experience with reconciling complex accounts with multiple locations
Progressive related experience with commercial collections in a B2B environment
Results driven and takes initiative
Proven ability to decrease complex portfolio by 35-40% monthly
Extensive research and skip tracing skills

Collections Representative duties:

Proven ability to decrease complex portfolio by 35-40% monthly
Manages assigned portfolio of delinquent accounts through relationship building and the .
Manage account resolution to resolve debts in the manner most beneficial to customer and company needs. This is done by initiating and/or receiving collection calls using multiple communication methods (oral and written.)
Handles complex account reconciliation and balancing concerns by researching account inquiries

$18/hr

6 MONTHS

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