Collections Team Member
BBA Aviation is currently recruiting for positions to support Signature Flight Support and other BBA Aviation companies.
Summary: Responsible for performing work in relation to Business to Business credit control and collections
Essential Duties and Responsibilities (Other duties may be assigned)
· Work with customers to follow up an old/past due balances, including the sending of dunning letters
· Maintain/update customer contact in collection tool
· Route any issues that can’t be resolved to relevant authority in BU/Regional Finance
· Review and validate invoice adjustments and forward to BU/Regional Finance for action
· Conduct data and process analysis
· Promote and provide exceptional customer service
· Perform activity level work as needed
Reporting Relationships: This position reports to the Credit Collections Supervisor
Required Qualifications, Skills and Abilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Strong communications skills (written and verbal)
· Strong organizational and interpersonal skills
· Strong computer skills/competencies in Microsoft Office Suite
· Ability to maintain accuracy and flexibility in a fast paced environment
· Ability to prioritize and handle multiple tasks
Preferred Skills and Abilities: · Establish a culture that promotes customer loyalty
Education and/or Experience:
· Associate’s Degree (A.A.) or equivalent from two-year college or technical school required
· Minimum 2 years’ experience in business-to-business collections required
· Minimum 3 years of related experience and/or training; or equivalent combination of education, training and experience
To apply go to: http://www.bbaaviation.com/careers/jobs.aspx
Position is located in downtown Orlando.