College and Career Success, Program Manager (Years 3 & 4)

JOB TITLE: College and Career Success Manager

REPORTS TO: Director, College and Career Success

FLSA STATUS: Full-Time, Exempt

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Our Mission: To build and support mentoring relationships to ignite the biggest possible futures for youth.

Our Vision: All youth achieve their full potential?

Our Values: Put Youth First; Engage with Empathy; Advance Diversity, Equity & Inclusion; Operate with Integrity; Invest in Learning & Innovation.

As the nation's first and NYC's largest youth mentoring organization, Big Brothers Big Sisters of New York City (BBBS of NYC) connects generations of New Yorkers by matching a caring adult mentor, a Big, with a New York City youth, a Little. Through evidence-based, goal-centered, professional supporting programming, BBBS of NYC provides consistent support and guidance to matches that result in longer, stronger match relationships that advance the social-emotional development and academic progress of young people across the five boroughs.

JOB SUMMARY

As an integral member of the College & Career Success team, the College & Career Success Program Manager, Year 3 & 4 will provide direct, individualized guidance, coaching, and resources to third and fourth-year college students and their volunteer mentors to support academic success, and career exploration and readiness. In this role, the College & Career Success Program Manager will also work alongside the Career Pathways Senior Program Manager to enroll Scholars in our Career Pathways program. The ideal candidate will have a firm belief in the power of mentoring, demonstrated experience working with college students, a clear understanding of the barriers facing first-generation college students, and experience with developing and facilitating relevant workshops to young adults related to career exploration. Additionally, the College & Career Success Program is an innovative and developing service delivery model at BBBS of NYC; The College & Career Success Manager will also strongly contribute to overall program design, implementation, management, and evaluation.

JOB RESPONSIBILITIES:

• Serve as direct support to our currently enrolled third and fourth-year college student program participants (scholars), and their mentors, to support scholars in graduating college within five years and accessing their chosen career fields.
• Development and implementation of new program models; build and optimize support structures for third and fourth-year scholars and their mentors.
• Provide both tailored, individualized coaching and guidance as well as delivering workshops and resources to the full group of scholars and their mentors.
• Maintain regular contact with matches to assess the strength of mentoring relationship; proactively address barriers and leverage both internal and external resources to support college success and career exploration.
• Support with recruitment, enrollment, and facilitation of the Career Pathways Program, a 10-week virtual career mentoring program open to upperclassmen in CCS.
• Create & facilitate one-off academic or career-based workshops as needed.
• Serve as lead in planning and implementing annual CCS graduation for graduating college scholars.
• Update records on a routine basis; assist with statistical reports, demographic, and outcome tracking. Input all survey data and case notes into the database. Create and maintain department forms and documents.
• Attend external meetings for professional associations and partnerships as needed.
• Contribute to the development of funding proposals and reports.
• Other duties as assigned.