Collision Estimator

Edwards Storm Lake (GM & Chrysler Dodge Jeep Ram) is looking for a Collision Estimator to join our team. In this role, the Collision Estimator will inspect vehicles for damages, evaluate necessity and cost of repairs. The Collision Estimator will complete final paperwork and payment with customer and provide exceptional customer service at all times and create ongoing relationships with customers.

Responsibilities

• Inspect vehicles for damages and evaluate using visual inspection, mechanical testing devices, road tests and information provided by the customer
• Evaluate necessity and cost of repairs
• Collect insurance estimates after reviewing damage
• Meet with customers to discuss damages, repair process and timeline and costs
• Create accurate estimates that detail repair and labor costs
• Place work orders detailing part replacements and repairs and enter into work management system
• Maintain communication with customer and be available to answer questions throughout the repair process
• Keep record of repair details and complete necessary paperwork
• Effectively manage multiple repairs simultaneously
• Implement an effective quality check process by inspecting repaired vehicles and ensuring the repair is up to standard
• Complete final paperwork and payment with customer
• Provide exceptional customer service at all times and create ongoing relationships with customers