Command Controller

Job Description

Also known as the Command Operator, the Command Controller manages the safe and successful operation of CAT MineStar Command for Hauling and the autonomous haulage (AHS) fleet, working with the mine operations team to achieve the production goals of the shift. Reporting to the Control Room Supervisor, the Controller oversees the execution and optimization of the plan, using the information available to direct the operation and ensure the fleet delivers the plan as effectively and efficiently as possible.

Working from the on-site control room, the Controller directs the fleet in real time. This includes assigning trucks, managing cycles and traffic, monitoring truck and system health, and responding to alarms, faults and exceptions as they arise, including stopping trucks or changing their operating mode when the situation calls for it.

Key Responsibilities

• Execute the plan in real time and manage truck assignments to achieve the production goals of the shift.
• Monitor and adjust assignments, queues and blend targets to keep the fleet in cycle.
• Authorize AOZ entries and ensure the L.O.A.D.S. procedure is followed.
• Conduct hourly intervention checks and escalate system issues.
• Manage reassignments, delay codes and production adjustments through the shift.
• Make timely decisions to stop autonomous trucks or change their operating mode based on alarm levels, technical criteria and active OEM codes, to prevent failures that could impact fleet availability and safety.
• Monitor critical signals from the autonomous trucks and report system failures to the Maintenance Controller and maintenance team.
• Assign trucks using efficient production practices such as decision support, trip progress and the status page.
• Follow escalation protocols and procedures for emergencies and deviations to the plan.
• Log root causes and maintain shift-handover accuracy in line with the Time Use model.

Job Requirements

• Set the workplace health and safety culture within control operations.
• Comply with and adhere to all company policies, regulations and procedures.
• Report autonomy-related incidents as soon as practicable.
• Participate in safety enquiries, safety meetings, workplace inspections and site safety programs as required.
• Never override a position or safety fault to keep a cycle running; restart only per the authorization matrix.

Qualifications

Essential

• High school diploma or equivalent; a diploma or degree in mine engineering, robotics or autonomous systems is an asset.
• 3 or more years in an open-pit mining or autonomous operations environment.
• Certified competent, or able to be certified, on CAT MineStar Command for Hauling, assessed against the competency matrix (course, simulation and supervised practical).
• Experience with fleet-management systems such as CAT MineStar, Modular or similar.
• Strong organizational and priority-setting skills; able to make complex decisions and work under pressure.

Preferred

• Previous exposure to autonomous mining systems (highly desirable).
• Advanced computer literacy and excellent verbal and written communication skills.
• Sound knowledge of open-pit mining fundamentals and autonomous mining operations.

Working Conditions

This role operates on a shift-based schedule, requiring coordination during both day and night shifts.