Commercial Administration Analyst
Company Description
Experian is a global data and technology company that powers opportunities for people and businesses around the world. We help redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people in achieving their financial goals and help them save time and money.
We operate in a variety of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many other industrial segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people in 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
Job Description
Commercial Administration Analyst
Responsible for providing operational support to the customer onboarding process, ensuring compliance with internal policies, established service levels, and the correct execution of processes related to supporting the commercial team. Additionally, coordinate with internal areas for contract management, vendor onboarding, service activation, purchase order administration, and continuous improvement of operational processes, contributing to an efficient experience for both internal and external customers.
Key Responsibilities
- Manage the customer onboarding process in accordance with internal policies and current regulatory requirements.
- Validate the documentation required for contracting, UP - Down Selling of products and services.
- Review corporate documentation, including power of attorney validity, legal representation, and signatory powers of legal representatives, as well as RUC registration.
- Manage and follow up on sales validation processes through Salesforce.
- Coordinate the signing, administration, custody, and tracking of contracts and associated documentation.
- Handle vendor onboarding processes and customer audit requirements.
- Coordinate with Compliance, Legal, Commercial, and other involved areas to ensure compliance with the requirements established for each operation.
- Validate the correct registration and management of purchase orders, contracts, invoices, and other supporting documents.
- Manage recurring batch processes and other operational activities within their scope of responsibility.
- Prepare management indicators and propose improvements aimed at optimizing the area's processes.
- Ensure compliance with the Service Level Agreements (SLA) defined for the processes under their responsibility.
Qualifications
Qualifications
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- Bachelor's degree or professional degree in Administration, Industrial Engineering, Law, Economics, or related fields.
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- Experience in document review and validation of customer contracting processes.
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- Salesforce CRM
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- Service orientation and willingness to support internal customers.
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- Prioritization of activities
Additional Information
Our uniqueness is that we celebrate what makes us different. Experian's culture and people are key differentiators. We take our people agenda very seriously and focus on what really matters: DEI, work-life balance, development, authenticity, engagement, collaboration, well-being, reward and recognition, volunteering... and the list goes on. Experian's strong people-first approach has been awarded: Great Place To Work™ in 24 countries, FORTUNE Best Companies to work for, and Glassdoor Best Places to Work (globally 4.4 stars), to name a few. Take a look at Experian Life on social media or our careers site to understand why.
Experian is proud to be an equal opportunity and affirmative action employer. Innovation is a fundamental part of Experian's DNA and practices, and the diversity of our workforce drives our success. Everyone can succeed at Experian and bring their whole selves to work regardless of gender, ethnicity, religion, color, sexuality, physical ability, or age. If you have a disability or special need that requires accommodation, please let us know as soon as possible.
Experian Careers - Creating a better tomorrow together
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