Commercial Agent (Mushrif Mall)
As a Commercial Agent at our Mushrif Mall kiosk in Abu Dhabi, you will be the face of our company, helping customers navigate the process of buying or selling pre-owned cars.
This role is open to UAE Nationals and focuses on supporting Kavak’s purchase team. You will guide customers through the process of buying or selling pre-owned vehicles while ensuring a seamless and professional customer experience. Your role is essential in building trust, maintaining client relationships, and delivering excellence in automotive retail.
Requirements
- UAE
National with Family Book
- English
proficiency, as well as Arabic.
- Positive attitude and integrity to build trust and
achieve success while offering a jaw-dropping
experience to our customers
- Minimum 1–2 years of experience in Customer facing roles, Call Center, Appointment Coordination, or a related role.
- Confident using CRM, scheduling tools, and digital communication platforms.
- Customer-first mindset with a calm, professional, and solution-oriented approach.
- Team player who collaborates effectively with teams.
- Excellent verbal and written communication skills
- A deep understanding of our value proposition and
the ability empathise with others
- Ability to handle rejection, stay motivated, and
adapt to changing circumstances
Benefits
- Life
insurance
- Preferential price for retail cars upon completion
of probation period
- 22
working days of holidays
- Diverse and inclusive company culture: our team that
spans continents, cultures, and backgrounds. This
diverse workforce brings together a wealth of ideas
and experiences, enriching your professional journey
If you are passionate about delivering exceptional customer experiences, thrive on challenges, and seek to be part of a mission-driven team, KAVAK is the ideal place for you!