Commercial Lines Account Manager
Job Description
At MMA Insurance, we believe that the heart of insurance is protecting the dreams and hard work of our neighbors in Pickerington and Central Ohio. We aren't just a place that sells policies; we are a dedicated partner to local businesses, and we take that responsibility seriously. Our office is a warm, inviting space where we value each other’s contributions and celebrate the small wins that happen every day. As our new Commercial Lines Account Manager, you will be the bridge between our agency and the business owners who rely on us for their peace of mind. You won't just be managing paperwork; you will be helping local entrepreneurs protect their livelihoods. We are looking for someone who brings a positive energy to the office, genuinely cares about helping others, and finds joy in getting the details right. If you want to grow your career in a supportive, stable environment where your voice is heard and your expertise is truly valued, we would love to welcome you to our team.
Benefits
- Paid Time Off (PTO)
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Parental Leave
- Mon-Fri Schedule
- Career Growth Opportunities
- Retirement Plan
- Free Coffee
Responsibilities
Build and maintain strong, lasting relationships with our commercial business clients through clear and friendly communication.
Oversee the full lifecycle of commercial accounts, from processing renewals to handling day-to-day coverage inquiries.
Review existing policies to ensure our clients have the best possible protection for their unique business risks.
Coordinate with various insurance carriers to negotiate terms and resolve coverage questions effectively.
Keep accurate records of all client interactions within our internal database to ensure everyone on the team stays updated.
Act as a knowledgeable resource, providing professional guidance to help business owners feel confident in their coverage decisions.
Requirements
Property & Casualty Insurance License for the state of Ohio.
Minimum of three years of experience managing commercial insurance accounts.
Strong command of Agency Management Systems and Microsoft Office Suite.
Ability to manage complex policy renewals and endorsements independently.
High attention to detail when reviewing policy forms and certificates of insurance.
Previous experience working directly with insurance carriers.