Commercial Lines Account Manager (SBU)
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Small Business Unit – Commercial Lines Insurance
Position: Commercial Lines Small Business Underwriter / Account Manager
Job Summary:
Responsible for managing and servicing a portfolio of small commercial business accounts. The role evaluates insurance risks, prepares quotes, handles renewals and endorsements, works with agents/brokers, and ensures profitable growth while delivering strong customer service.
Key Responsibilities
- Underwrite small commercial risks in accordance with company guidelines and authority.
- Review applications, loss history, financial information, and other underwriting data.
- Quote and bind commercial insurance policies.
- Manage new business, renewals, endorsements, cancellations, and policy changes.
- Develop and maintain relationships with independent agents and brokers.
- Analyze exposures and recommend appropriate coverage, limits, deductibles, and pricing.
- Identify cross-selling and account-rounding opportunities.
- Monitor portfolio performance, profitability, retention, and new-business production.
- Coordinate with claims, billing, operations, and underwriting support teams.
- Ensure compliance with underwriting guidelines, state regulations, and company procedures.
- Use underwriting systems and automated tools to process business efficiently.
Typical Commercial Lines
- Businessowners Policy (BOP)
- Commercial General Liability (CGL)
- Commercial Property
- Business Auto
- Workers' Compensation
- Umbrella/Excess
- Inland Marine
- Professional or specialty coverages, depending on the business segment
Qualifications
- 2–5+ years of commercial insurance experience, depending on level.
- Knowledge of small-business commercial insurance products and underwriting principles.
- Strong analytical and decision-making skills.
- Ability to interpret loss runs, financial information, and risk characteristics.
- Strong communication and relationship-management skills.
- Familiarity with insurance policy forms, rating, and underwriting systems.
Compensation: The base salary range for this role is $55,000–$65,000 annually. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.