Commercial Operation Specialist - m/f/d (R-19460)
Description
Key Responsibilities:
Lead Management
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Handle the lead management process in DACH, ensuring that incoming leads from different channels are qualified, valued, and assigned to optimize the lead and sales process and maximize opportunities.
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Coordinate leads and act as the point of contact and recipient of leads coming from the markets, ensuring they are assigned correctly within the sales organisation.
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Support Sales Managers in lead management. Collaborate with sales leaders to identify and maximize opportunities by providing qualified leads and relevant support.
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Produce lead summaries and activity follow-ups for the Sales Commercial Director and regional sales management.
OTI Workstream
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Support and update the to-do lists along each product launch in DACH (flag critical issues and initiate/track suitable follow-ups).
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Follow up with all participants in the OTI workstream.
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Check in with local Back Office stakeholders to align the OTI workstream.
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Create order forms.
Sales Support
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Collaborate with the Regional Commercial Operations team to align CRM standards and harmonize CRM flows.
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Support Sales with daily support needs.
Essential Skills:
- Experience using AI tools – Copilot, agent creation, and Power Automate/automation tools.
- Highly driven, self-starter who is focused and committed.
- Proven ability to work independently as well as part of a team, with flexibility to adapt and manage change effectively in an ever changing environment.
- Proficiency in CRM software (e.g. Salesforce) and Microsoft Office Suite skills.
- Ability to operate in a high-velocity, metrics-driven sales organization.
- Excellent verbal communication and interpersonal skills.
- Flexibility and efficiency in handling multiple sales lead sources in parallel, with a structured and prioritized approach.
- Commercial awareness — understands business flows and demonstrates a detailed understanding of the impact of technology on business processes and results.
- Ability to execute against a detailed delivery plan.
- Ability to work effectively across and with different departments and country organizations.
- Experience working with Salesforce systems and workflows.
- Experience using Jira – able to create clear, solid ticket content.
- Speaking German and English fluently
Skills
As published by lever · 13 questions
Basics
Resume/CV, Full name, Pronouns, Email, Phone, Current location, Current company, LinkedIn URL, GitHub URL, Portfolio URL, Twitter URL, Other website
Short answers (4)
- If you have a family member or relative currently employed by Dun & Bradstreet, please list their name(s): optional
- If you were referred by a Dun & Bradstreet employee, please list their name: optional
- If you answered "Yes" above, please specify the type of permission and its period of validity. optional
- If you have been employed by KPMG, please share your functional area(s) and approximate dates of employment. optional
Pick from a list (9)
- Are you a current or previous employee of Dun & Bradstreet?
- Do you have a family member or relative who is currently employed by Dun & Bradstreet?
- Did a current Dun & Bradstreet employee influence you to apply or refer you to the company/role?
- If successful, I will be subject to verification checks relating to my previous employment and publicly available data in accordance with the D&B Candidate Privacy Notice and local legislation: https://bit.ly/3IHSTMd. optional
- Do you have a valid permission to work in Germany?
- Do you have full work proficiency in German?
- Do you speak English at an advanced level?
- This hybrid role requires being in our Frankfurt office 3 days per week. Are you willing and able to meet this requirement?
- Are you a current or former employee of KPMG?