Commercial Operations, Legal & Regulatory Affairs Manager – eClutch

Location: Dubai, UAE

Contract type: Permanent, full-time

Reporting to: General Manager, eClutch, with a dotted reporting line to the VP Legal

About the role

We are looking for a Commercial Operations, Legal and Regulatory Affairs Manager to coordinate eClutch’s commercial contracts and support the delivery of operational projects. Based in Dubai, you will work closely with the General Manager and VP Legal, bringing together input from commercial, technical and operational teams to keep agreements and projects moving forward.

The role has a strong focus on legal and contract management, combined with project coordination, CRM management and partner relations. Excellent written and spoken English is essential.

KEY RESPONSABILITIES:

eClutch Legal & Contract Management (50%)

• Manage the ongoing flow of commercial agreements, including content acquisition, technical services, international distribution and agency contracts.
• Draft, review and support the negotiation of agreements in collaboration with the legal department, using approved templates and guidance.
• Coordinate initial reviews with commercial, technical and operational teams, consolidate feedback and track outstanding issues through to resolution.
• Obtain final approval from the VP Legal before agreements are returned to clients or partners, and coordinate the signing process and document filing.
• Maintain accurate contract records, monitor key dates and obligations, and provide Finance with the documentation needed for billing and revenue recognition.
• Support legal research and flag contractual or regulatory issues to the VP Legal to help ensure agreements align with company requirements and objectives.
  

Project Coordination (25%)

• Maintain the weekly project tracker, recording priorities, owners, deadlines, progress and outstanding actions.
• Coordinate activities across distribution, marketing, commercial, technical and operational teams to support timely project delivery.
• Follow up on commitments, identify delays or dependencies, and escalate issues to the General Manager with practical proposals for resolution.
  

CRM Management (10%)

• Maintain accurate and regularly updated information in the separate iKOMG and eClutch CRM systems.
• Record partner and client details, commercial updates, subscriber information, agreements and supporting documents in the relevant system.
• Follow up with internal teams to complete missing information and support reliable reporting.
  

Partner Relations and Reporting (5%)

• Coordinate day-to-day communication with content owners, television networks, service providers and distribution partners.
• Share relevant updates, coordinate monthly and quarterly partner reports, and follow up on requests and agreed actions.
• Connect partners with the appropriate internal teams to resolve questions and keep activities moving forward.

General Manager Support and Special Projects (10%)

• Coordinate meetings with internal and external stakeholders, prepare agendas and materials, and document decisions and follow-up actions.
• Organise business trips, seminars, team workshops and related logistics in coordination with the relevant support teams.
• Support special projects assigned by the General Manager, coordinating contributors, tracking progress and reporting on outcomes.
  

QUALIFICATIONS & REQUIRMENTS:

• Proven experience in commercial contract management, including drafting, review and negotiation, is essential.
• A law degree or recognised paralegal qualification is strongly preferred (Bachelor’s degree in Law, Business Administration, Project Management, or a related field). Attorney certification or admission to practise law is not required.
• Excellent professional English is mandatory, including the ability to work confidently with contracts and professional correspondence. An additional European language is an advantage.
• Experience in project management or coordination across multiple teams, with the ability to manage competing priorities and deadlines.
• Experience with CRM systems and confidence using Excel, PowerPoint and project management tools.
• Strong organisational, communication and stakeholder management skills, with close attention to detail and discretion when handling confidential information.
• A proactive, practical approach to solving problems and the ability to work comfortably within a multicultural, international team.